The POS imperative
Meeting or exceeding customer expectations at the moment of close (point of sale) is a requirement for retail success. Customer expectations are constantly changing, however, and those expectations are rising as competition demands more and more value for customers.
Acumatica delivers a centralized view of the information required to complete the POS process quickly and effectively. You have immediate access to customer and order history, real-time status of orders, inventory, and profitability by location and product, and much more. Acumatica is an economical solution for multi-location retailers, franchise operators, as well as regional and national chain stores.
Some benefits of the Acumatica Retail Management solution include:
- Real-time credit card processing
- Real-time reporting across multiple locations
- Time sensitive pricing and promotions
- Purchasing and replenishment
- Fulfillment, shipping and logistics
- Service management
- Integrated customer management
Acumatica’s integration services and API make it easy to integrate all your multi-channel sales environments to gain a centralized view of the business. By delivering a complete view across online sales, telesales, and retail sales operations, Acumatica allows you to optimize inventory, ordering, and profitability. Integrate eCommerce, readers, touch screens, and all-in-one POS stations.Show Next
Acumatica ERP has a pre-built integration to Fusion Point of Sale (FusionPOS™), a part of the Fusion Retail Management System (FusionRMS™), a full-feature point of sale solution for centralized management in highly distributed retail and wholesale environments.
Some unique features and capabilities of FusionPOS include:
- Eliminate duplicate data entry with multiple CRM levels to maintain individual customers’ transaction history.
- No manual intervention required to update the POS. All items, customers and pricing data in Acumatica ERP are automatically synchronized between the POS and the back office.
- Streamline operation with all transactions from the POS are automatically returned to Acumatica Sales Order Processing for final processing.
- Reduce down time by being able transact business even when the internet connection is temporarily lost.
- Supports Phantom items. Group of items, that are not physically grouped, are entered as a single line item or kit, but tracked within the system individually.
- POS has the ability to handle “Cash and Carry”.
- Fulfillment can be from any store or warehouse.
- Automatically add new customers to Acumatica CRM from POS.
- Configurable POS UI (user interface).
The Acumatica Retail System is designed to provide maximum flexibility for large or small organizations. The system has the capacity to handle a large network of retail stores. Below is a graphical representation of a multi-store implementation.
The system can be optionally extended for specific market requirements:
- Fully integrated smartphone Loyalty Program including points management, geographic or store centric coupons and promotions, and with social media integration.
- Fusion Gift Card uses a multi-location prepayment card.
- Fusion Scheduler is ideal for scheduling resources in businesses such as salons, restaurants, and services.