Acumatica and NetSuite both provide ERP solutions that can be accessed using a web-browser. This allows users to work from anywhere using only a browser and an Internet connection.
Acumatica also offers a choice of purchase models and deployment models, so you can switch between a traditional software license and a SaaS solution as your business needs, financial needs, or regulations change. In addition, Acumatica offers growth-friendly pricing with unlimited users.
1. How do you plan to manage customizations and real time interfaces with on-premise systems?
NetSuite provides a single multi-tenant environment to accommodate common business practices. If your company has unique processes that drive your competitive advantage, then customizing NetSuite may be costly or not even possible. Acumatica has a published API and SDK as well as a strong VAR channel to help you change your software instead of your business.
2. As your business grows and needs change, could you move your ERP/CRM solution on-premise?
NetSuite does not support an on-premises model, so the only option is to move to another vendor solution and do a full migration. This could lead to complexities around data transfer and the cost of running two systems while you make the transition. Acumatica provides the option to switch your deployment as your need change.
3. As you add users, what happens to your costs?
Many SaaS models charge per user so your costs skyrocket as your company grows. What started as an economical solution can quickly turn into a vastly more expensive one. Acumatica is priced by computing power, so you can involve infrequent users in business processes such as expense reporting and time reporting without paying for additional user licenses. Since Acumatica is cloud-based, adding more capacity can be accomplished quickly and economically.
4. Do you need to control software upgrades?
NetSuite's software upgrade cycle cannot accommodate the best interests of all users in a multi-tenant environment. Solution upgrades could happen at a time that is not convenient to you. Acumatica provides the option to upgrade on your schedule.
5. Do you need a local partner to support your business?
Acumatica is sold exclusively through partners which can provide customization and support for your business. You can choose a partner based on expertise in your business vertical and your geography. NetSuite sells mostly direct and offers a one-size fits all solution for training, customization, and support.
6. How critical is response time to your business?
Acumatica can be deployed on premise to guarantee connectivity, even if your connection to the Internet is interrupted. In addition, if your business involves the transfer of large files, you can easily accomplish this with Acumatica while NetSuite recommends that you limit the size of imports and do it during off hours.
7. What happens if your costs increase?
With NetSuite, you are locked into a system and are subject to price increases. Acumatica allows you to buy a license or switch datacenters to keep you costs competitive with the market.
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