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Leading Sage 500 reseller switches to Acumatica, converts eight years of data

The Macabe Associates manages an extensive, complex array of services, says Company President Mary Abdian, including ERP project implementations, technical support plans, fixed fee engagements, and managed-service engagements. Ms. Abdian reports that after 28 years of using Sage applications, it was critical that their aging business systems were updated with something more tightly integrated. She says, “We wanted the same thing as many of our prospects and customers: a single next-generation application that could run on any device, from anywhere, one that could meet customer service, sales, project management and finance requirements.” Macabe’s Director of Sales and Consulting Services, John Nicholson, says, “Acumatica provided an opportunity to make a jump to a next-generation product for both our internal systems needs and for our customers requesting a change.”

About Macabe Associates

Location: Headquarters in Seattle, WA

industry: Services

Application Replaced: Sage

Website: http://www.macabe.com

Key results

  • Successful transfer of eight years of financial and customer data from Sage 500 using toolkit specifically created by Macabe
  • Replaced patchwork of Sage software applications (including Sage 500 and SalesLogix) with a single integrated system
  • Elimination of duplicate of data-entry boosts productivity
  • Anytime/anywhere access allows employees to work remotely
  • Complete internal implementation of Acumatica shows customers how beneficial it is to switch

Challenges

The Macabe Associates needed:

  • A next-generation ERP application
  • A single system that could meet customer service, sales, project management and finance requirements
  • Anywhere, anytime access on any device

The ease of access, increased productivity, and a development platform that supports rapid and cost-effective customization are key reasons why Acumatica contributes to our success.
Mary Abdian, President at Macabe Associates

Mary Abdian
President

Solution

New Sage applications were coming; when Macabe learned it would be a hybrid process with some client-server components and some web-based services, they decided they needed a true cloud-based application. Macabe’s Director of Sales and Consulting Services, John Nicholson, says, “We were not satisfied with the delays and the compromised architecture ultimately being delivered. Acumatica provided an opportunity to make a jump to a next-generation product for both our internal systems needs and for our customers requesting a change.” Because of the on-going daily need to review Macabe’s customer sales and detailed financial history, simply retaining business-critical information in a legacy database wasn’t an option. Nicholson says Macabe had approximately 10 years of customer project and purchase history they needed to bring forward. Macabe also knew its clients wouldn’t settle for keeping their legacy applications around for reference purposes either. Using Acumatica’s flexible data integration tools combined with a deep understanding of Sage 500 database schema, Macabe created a conversion toolkit that enabled the successful migration of the transaction history into Acumatica. Today, every customer, vendor and financial transaction previously created in their Sage 500 application is available for review in Acumatica. “This means lower maintenance costs, less training time and delays in consulting staff coming up to speed, and more overall efficient use of our systems,” adds Nicholson.”

Benefits

Acumatica offered exactly what Macabe needed internally: “The ease of access, increased productivity, and a development platform that supports rapid and cost-effective customization are key reasons why Acumatica contributes to our success,” says Abdian. Additionally she says, “Now I can log on to Acumatica from my iPad; I couldn’t do that previously.” Nicholson likes the hosting choices provided by Acumatica: “Acumatica allows us to keep our options open in terms of having things local for the near-term, but also being able to easily migrate to the Cloud later.” Macabe is also enjoying an additional opportunities created by leveraging their own data conversion experience. Partners and customers can now purchase fixed price Sage to Acumatica conversion packages from The Macabe Associates, which automates about 70% of the process. “Experience is certainly the best teacher,” Abdian concludes. “When a customer says ‘Why Acumatica?’, we’ll say: ‘We switched to Acumatica, we know it’s a modern platform with extensive enterprise capability.’ We encourage companies to see how an Acumatica implementation can contribute to their success.”