Home Acumatica Marketplace Crestwood Inventory Substitutions & Upsell

Crestwood Inventory Substitutions & Upsell

Crestwood Associates

Don’t lose sales due to out of stock items and increase revenue by easily recommending additional products. Fully integrated, so substitutions and upsell items are shown in the Acumatica Inventory and Sales Order screens, allowing your team at-their-fingertip information.

Set up of items is easy. Simply categorize inventory items as substitutions and companion items while in the Item Master screen. If you have an out-of-stock item, you can quickly find an alternate item in the substitution tab and then swap items on the sales order. In addition, this add-on shows you upsell items on the same screen and gives you the ability to add those complementary items to the order with a simple click – no additional screens.

Inventory Substitutions & Upsell also has great, built-in visual cues, like easy-to-see checkboxes to indicate the availability of an item. Warehouse views are included as well, so you can view all items by warehouse availability. Additionally, quantity adjustments are a breeze. If a different quantity is needed to fulfill a request, these will be shown along with the substitution or companion product.

Don’t lose sales by guessing what substitute items are available and keep you customers happy. This simple add-on is well worth the cost just after a few uses.

Acumatica Certified Application
2021 R1, 2020 R1, 2019 R2
Natively Built with Acumatica
Industry Served:
Customer Reviews:

Key features

  • Easily categorize inventory items as substitutions and companion items while in the Item Master screen

  • Fully integrated so substitution and upsell items are shown in the Inventory and Acumatica Sales Order screens

  • If you don’t have the quantity needed to fulfill an order, click on the Substitution tab and you will see a list of reco

  • Out-of-stock items are no problem. Quickly swap items in your sales order with the new substitute item and finish the or

  • Add or upsell with companion Items. With one click, you can view complementary items available and add those to the orde

  • Visual cues like easy-to-see checkboxes, quickly indicate the availability of substitute or companion items; there is no

  • Warehouse views are included for any product. View all substitution and companion item availability by warehouse

  • Quantity adjustments are easy. Different quantities will be recommended for the substitution/upsell products

Benefits for Your Business

Benefits for Your Business

About Crestwood Associates

Founded in 1998, Crestwood Associates, a Acumatica Gold Certified Partner and 2-time Acumatica Partner of the Year winner (2016 & 2017), brings you simple, yet powerful, add-on products for Acumatica. As the leading Acumatica partner, we developed add-ons to fill the gaps our clients required. Now we are sharing them with you and your clients.

Standing behind our Acumatica add-ons is a team of highly qualified professionals. The Crestwood team has collected an extensive array of Acumatica certifications, as well as complementary industry credentials. For more information, visit www.crestwood.com.




Customer Reviews

Martin, Ann
Olympia Chimney Supply
February 1st, 2021
Don't lose another sale, offer a companion item instead!

This product helps us to manage our out-of-stock ordering process to manage customer expectations by offering alternative solution with a companion item. We are using it on a limited basis to capture more revenue, we will implement full scale in 2021!

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