Second Phase Ecommerce and PIM Solutions
Billtrust’s (Acumatica-based) ecommerce solutions handle all the complexities of B2B while delivering the ease-of-use your customers have come to expect from their consumer transactions.
Partnering with Billtrust means that your business will receive a unique, differentiated web store with all the essentials you need to grow your business.
- Seamless, real-time integration with the Acumatica ERP
- State-of-the-art Product Information Management (PIM)
- AWS cloud-based technology for optimal speed, availability, security and scalability.
Billtrust offers distributors and manufacturers flexible web stores that accelerate online revenue growth, scale seamlessly and optimize their customer experience.
Scale seamlessly
Manage complex product catalogs, data and assets at any size or stage of business with one holistic platform. Gain efficiency and simplify with a solution that integrates with your ERP and includes everything from Product Information Management (PIM) and search, to content management, Data Asset Management (DAM), marketing and payments.
Provide the best customer experience
Give your customers the flexibility and simplicity to find and order what they need, when they need it. With a robust ai-powered product recommendation engine, intelligent search and a fully-integrated mobile app, your customers can order, repurchase and track easily, anytime, anywhere.
Billtrust brings massive technological power and know-how to help provide their customers with success. With 20 years of experience serving distributors and manufacturers, Billtrust solutions enable customers to increase margins, improve competitiveness and provide better service.
- 2019 R2
- Fulfilled by ISV
- Connected with Acumatica
Key features
- Seamlessly integrated with Acumatica and 3rd party data and existing order processes
- Custom Web Design
- Superior time-to-market
- Ease of use
- Mobile responsive and accessible on any device
- Online ordering including quick buy and project procurement
- Pay Balances Online
- Multiple storefronts
- Order tracking
- 24/7 inventory and customized pricing
- Punchout
- Returns processing
- Product configurator
- Custom Shipping Tools & Auto calculator
- Automatic Merchandising based on artificial intelligence
- Digital Asset Management
- Customer Chat, Email, Call support
- Product Reviews
- Remote Sales and Account Management
- Data Analytics and Dashboard
- Turn Key Solution: Configuration is done for you
About Second Phase, A Billtrust Solution
Billtrust eCommerce provides Acumatica-based distributors and manufacturers with everything you need to sell online and compete with large-scale wholesalers. With more than 20 years of wholesale B2B experience, a partnership with Billtrust eCommerce means unsurpassed and ongoing support including project management, a dedicated Client Success Manager, and quarterly business reviews. We focus on partnering with you to provide differentiated B2B/B2C eCommerce, a robust PIM, product content, superior ordering, procurement, shipping and account management, dynamic and drill down product searches, and 24/7 inventory visibility and custom pricing.
Customer Reviews
PROS: This solution will communicate with Acumatica seamlessly. Utilizing the Second Phase solution, we are able to host two different webstores, that pull inventory from the same Acumatica instance. We run an appliance parts distribution company, as well as an electronic component distribution company. These needed to be hosted on two different webstores, as there is almost zero customer crossover between the two divisions. Second Phase was able to help facilitate this and we can continue to add new webstores to the solution as needed.
CONS: There are still a handful of issues that we are trying to get resolved. The biggest of which we have been told could take 12 - 18 months for a solution. Second Phase does not have the ability to push a customer’s credit card information into Acumatica. They don't have the appropriate encryption certifications. So, this means that we collect credit card payments using a merchant service account and then manually apply each transaction to the appropriate invoice. We would prefer that the credit card info syncs into Acumatica and gets charged using the native Acumatica processes, thus creating and closing payments automatically.
