One sign that you need an Enterprise Resource Planning (ERP) system — or that it’s time to update your old one — is the inability to meet customer demand. Manufacturing decision-makers are changing the way they see ERP, including Cloud ERP. Better planning, collaboration, and visibility makes them more willing to invest in these systems, especially as they attempt to compete with emerging markets. Existing competitors need to offer more services, such as improved customer experience, to win customers who demand more in terms of price, quality, and delivery. When it comes to this goal, ERP can either help or hinder the progress.