Home Blog Customers Praise Usability & Product Support of Acumatica Cloud ERP in New Gartner Magic Quadrant

Customers Praise Usability & Product Support of Acumatica Cloud ERP in New Gartner Magic Quadrant

Ali Jani | December 3, 2018

We’re proud to be included in Gartner’s brand-new Magic Quadrant as well as receiving high praise from customers for our product’s usability, support, and more. For product-centric companies to be more fully informed about their cloud ERP options, we’re making the report available for free.

A brand new Magic Quadrant by Gartner, the world’s leading information technology research and advisory company, is their first focused on cloud ERP for product-centric organizations, and we’re providing the Magic Quadrant for Cloud ERP for Product-Centric Midsize Enterprises. The report’s insights into what vendors are producing for the cloud ERP market, how they compare to 14 other vendors, and how the market is going to change will give CIOs and application leaders the data they need to make an informed decision.

Customers Praise Usability & Product Support of Acumatica Cloud ERP in New Gartner Magic Quadrant

Gartner’s brand new MQ

Gartner focuses in on midsize enterprises, or companies with annual revenue between $50 million and $1 billion, that are located around the world. The analysts note that the move to public cloud ERP solutions by these organizations has outpaced those of large product-centric enterprises (more than $5 billion in annual revenue) though they predict that the use of single cloud ERP suites by these larger companies will increase in the next few years.

Gartner based their quadrant on the vendors’ “Ability to Execute” and “Completeness of Vision.” They include a disclaimer that the current positions (as of August 2018) will likely shift as vendors’ cloud ERP solutions mature. And if you download the report, you’ll see the three reasons why most vendors were not classed as Leaders. Within the timeframe of Gartner’s compiling and releasing their MQ report, we launched Acumatica 2018 R2. Our latest release has provided a series of pragmatic upgrades focused on usability, customer satisfaction, and compliance

Acumatica’s MQ position

Acumatica 2018 R1, our first of two annual releases for 2018, was evaluated by Gartner and secured us a spot in the MQ as one of the Niche Players. Surveyed reference customers rated our cloud ERP solution highly for meeting their needs and for offering a wide range of APIs and partner apps. They also praised the flexibility of Acumatica’s cloud xRP platform.

Other factors leading to our strong showing include:

  • Our focus on midsize organizations
  • Core functionality
  • A partner strategy (100% partner sold) that supports extended functionality and serves multiple industries and geographies
  • Ease of use
  • Fast start with minimal training
  • Customer and product support

The enhancements to our Manufacturing Edition (which supplies integrated production planning, material purchasing, and shop floor scheduling with customer management, sales, inventory, purchasing, and accounting in real time) and our Distribution Edition (which helps users manage quotes/orders, track inventory, and automate business processes while integrating with CRM, Financials, Manufacturing, and Project Accounting) give us confidence that we’ll keep moving up in future MQs for product-centric midsize enterprise cloud ERPs.

Learn more about Acumatica cloud ERP

We’re excited to have been included and positioned as a Niche Player in Gartner’s first-ever Magic Quadrant for Cloud ERP for Product-Centric Midsize Enterprises. We’re also proud of being named a Visionary in their Magic Quadrant for Cloud Core Financial Management Suites for Midsize, Large and Global Enterprises 2018 (with the highest in customer satisfaction of all the vendors surveyed) earlier this year. In addition, Acumatica’s cloud ERP software was ranked as a Leader and highest in Usability—for the third year in a row—by Nucleus Research in their ERP Technology Value Matrix 2018 and topped G2 Crowd’s latest grid report with the highest in User Satisfaction.

You’ll see that we’re committed to providing our customers and partners with innovative products, new features, constantly improving functionality, and incredible customer/product support, which includes a variety of research resources such as Gartner’s Market Guide for Cloud ERP for Product-Centric Companies. In it, Gartner compares vendors offering cloud ERP software solutions for manufacturing and distribution organizations. The guide combined with Gartner’s new Magic Quadrant can give you the facts as you choose the best cloud ERP and ERP platform for your business.

If you have questions about Acumatica Cloud ERP or would like a demonstration, we hope you’ll contact us.

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Chief Product Officer at Acumatica

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