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The retail POS imperative

You can’t achieve retail success unless you’re consistently meeting or exceeding customer expectations at the point of sale (POS). But as more retail competitors pop up, customers feel empowered to demand greater and greater value for their money. That’s why POS systems for retail must deliver the features you need to keep raising the bar—and must do so at a price you can afford.

Acumatica is an economical retail POS system for multi-location retailers, franchise operators, and regional and national chain stores. It delivers a centralized view of the information you need to complete the retail POS process quickly and effectively. With Acumatica, you have immediate access to information such as customer and order history, real-time order status, inventory data, and profitability by location and product.

Acumatica Retail Management supports:

  • Real-time credit card processing
  • Real-time reporting across multiple locations
  • Time sensitive pricing and promotions
  • Purchasing and replenishment
  • Fulfillment, shipping and logistics
  • Service management
  • Integrated customer management
How to Increase eCommerce Success with ERP (September 2019)

Key Features

  • Integrated customer management
  • Real-time credit card processing
  • Real-time reporting across multiple locations
  • Time sensitive pricing and promotions
  • Inventory sub-items for size, color and style
  • Purchasing and replenishment
  • Fulfillment, shipping and logistics
  • Customer service management
  • Fusion Retail Management System
Integrate POS and Ecommerce orders with the back office

Acumatica’s integration services and API make it easy to integrate all your multi-channel sales environments to gain a centralized view of the business. By delivering a complete view across online sales, telesales, and retail sales operations, Acumatica allows you to optimize inventory, ordering, and profitability. You can integrate eCommerce, readers, touch screens, and all-in-one POS stations.

FusionPOS for in-store sales and orders

Acumatica ERP has a pre-built integration to Fusion Point of Sale (FusionPOS™). FusionPOS is part of the Fusion Retail Management System (FusionRMS™), a full-featured retail POS system for centralized management in highly distributed retail and wholesale environments.

With FusionPOS, you can:

  • Eliminate duplicate data entry by using multiple CRM levels to maintain individual customers’ transaction history.
  • Update the POS without manual intervention. All items, customers, and pricing data in Acumatica ERP are automatically synchronized between the POS and the back office.
  • Streamline your operations. All transactions from the POS are automatically returned to Acumatica Sales Order Processing for final processing.
  • Reduce downtime by transacting business even when your internet connection is temporarily lost.
  • Support Phantom items – groups of items that are not physically grouped are entered as a single line item or kit, but tracked within the system individually.
  • Handle “cash and carry.”
  • Fulfill from any store or warehouse.
  • Add new customers to Acumatica CRM automatically from POS.
  • Use a configurable POS user interface.
Omni-channel distribution

With Acumatica, you can pick up or ship eCommerce orders from any store as well as a corporate location. The results are lower freight costs, a superior customer experience, and better inventory coverage. And because all of this happens within the retail POS software, you can minimize the amount of end-user training required.

A retail system that expands as needed

Acumatica’s retail POS system is designed to provide maximum flexibility for organizations of all sizes. The system has the capacity to handle a large network of retail stores. Below is a graphical representation of a multi-store implementation.

FusionPOS system architecture

Additional retail functionality for your market

You can extend Acumatica’s retail POS system to meet specific market requirements:

  • A fully integrated smartphone Loyalty Program includes points management, geographic or store-centric coupons and promotions, and social media integration.
  • Fusion Gift Card uses a multi-location prepayment card.
  • Fusion Scheduler is ideal for scheduling resources in businesses such as salons, restaurants, and services.

Applications in Retail Management

Learn more about the major initiatives to improve selling operations:

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