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Jewelry manufacturer & wholesaler gains cloud and retains control

J. Goodin is a manufacturer and distributor of fashion jewelry that needed an ERP system to manage sales orders, purchase orders, inventory, and accounting. The system had to be efficient in order to process a large daily volume of orders and customizable in order to support both current and future business processes. The new software needed to support several sales models including a make-to-order process as well as a make-to-stock process for distribution through several sales channels such as, jewelry wholesalers, and retail outlets. The company purchased a NetSuite solution in 2005 to solve this problem, but slow computations, lack of reliability, and shaky support led J. Goodin to look for more established companies. After spending over $160,000 on a SAP Business One solution, the company decided to go with Acumatica.

About J. Goodin

Location: Brea, CA

industry: Manufacturing

Application Replaced: NetSuite and SAP


Key results

  • Eliminated NetSuite lock-in by purchasing a private Cloud solution
  • Import process scaled quickly to match growing business without resorting to batch processing
  • Positioned for growth with scalable solution
  • Available to over 10 locations around the world


J. Goodin needed to:

  • Leave SAP B1
  • Integrate with on-premise systems
  • Utilize robust customization and import tools
  • Involve multiple organizations without complex setup and additional fees
  • Manage different distribution processes (make-to-order, sell from inventory, etc.)

Acumatica is fast and efficient. During the holiday season we were able to import hundreds of orders that we previously had to batch using other ERP systems.
Jay Cheng, CFO at J. Goodin

Jay Cheng


Acumatica delivered a web-based solution that offered an on-premise server deployment option. This allowed J. Goodin to purchase a license, build customizations, and avoid being “held captive” by SaaS-only solutions such as NetSuite. Acumatica is cloud-based so order processing is fast, even during peak periods. Growth-based pricing allows J. Goodin to expand the use of the system to include unlimited users in offices around the world, including the USA, Mexico, and China.


Acumatica automates different sales process so employees around the world gain real-time access to order status. When a customer accepts a quote for custom jewelry, the salesperson enters the sales order into Acumatica. The system generates a purchase order that is sent to the manufacturing facilities. The order is received into J. Goodin’s warehouse in California prior to final packaging and delivery. All invoices and payments are automatically generated according to customer payment terms. J. Goodin stocks inventory in its California warehouse that is sold through a network of jewelry wholesalers, retailers, and online properties. Orders accepted from several sources are imported into Acumatica and processed the same day. J. Goodin’s developers will use Acumatica’s APIs to build a real-time interface to their e-commerce site. By supporting an on-premise deployment, the systems can be customized and accessed from anywhere. J. Goodin continues to be impressed with Acumatica’s core technology and looks forward to implementing more features and more users. Acumatica delivers cloud advantages and allows J. Goodin to remain in control.

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