Canadian Electrical Contractor Empowers Growth and Visibility with Acumatica Construction

Video transcript: Groupe SGM - Success Story of Acumatica

SGM Group is the electrical engineering contractor. We are able to deliver the project from A to Z. So we have a department that makes electrical panels, we have an engineering department, we have a department that carries out larger projects, then we have a department that will offer more electrical, reactive and maintenance services. We are a company that has grown strongly in the last ten years. We spent a little time, from one hundred to three hundred and fifty employees, with our old system, which was CMEQ management. We were able to produce financial reports. When you look at everything in its entirety, it's getting factual data about what was really happening. We rely on the conversations, the yes words we had with the managers, but we did not have the data as such that corroborated what is being said. There were a lot of work that was done by hand. We are obviously talking about all the price agreements for the various products that were not integrated. So each quote and each sale, we had to write down the different prices manually. The same goes for inventory management and a difficulty in having an overview of the various purchasing inventories and price statistics. In the old system, in fact, there were limitations in terms of the visibility of costs and revenues for each of our departments. The fact that it was not very integrated, means that we went looking for information to develop to make us more proactive in our decisions. What was complicated was especially the remote entry of data on construction sites. Our software was very closed, no possibility of exchanging with cloud platforms or other. We had to invent a bit of Excel file loops to try to help us, but it became a bit of chaos, and then it was very difficult to manage. With Accomatica, the advantage is that the entire database is now rendered in Accomatica. So if you want to consult for example order forms, customer orders that have been made, dates that have been promised, everything is centralized. First of all, by having a catalog of internal parts, it allows us to follow the various agreements at the level of our suppliers. This allows us to count all the data by project, to be able to anticipate replenishment needs, for example, at the inventory level. The Accouatica system is so accessible. It is a system that is very user-friendly, the interface is still usable. So we knew that for the training of our people, it would probably be a tool that could easily meet their needs, but also easy in terms of learning. But with, it's much simpler, all the management, everything is centralized. We have access to real-time data, dashboards and KPIs, we are much more responsive. For the implementation of the Acumatica software, it went well. We had support from our integrator SIPD. Throughout the process, care was taken to take ownership of the software, to understand it and to master it. We think that Acumatica is a good fit for SGM precisely because of this ability to seek out the different disciplines of a company, whether it's service, whether it's manufacturing, whether it's project management. Acmatka was a good fit for SGM because of these different elements that are all grouped under one system. We are much faster to be able to interact if there are problems. In fact, it is a system that is super customizable according to our needs, our objectives, at a lower cost as well, compared to other larger systems. The fact that how Kiakomatica will help us is that everything becomes measurable. For example, I want to increase my sales in my strategic department by fifteen percent. So we are able to measure it, then follow it from week to week, from month to month, to make sure that at the end of the day, at the end of the year, we are in line with the strategy.