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Commissions Conductor
SymFinTek’s COMMISSIONS CONDUCTOR AND ROYALTIES is a completely configurable and automated commission management system embedded in the Acumatica framework. It provides companies the flexibility and precision they need to translate their current commission plans, in all their peculiarity and complexity, into a transparent process that executes flawlessly in their ERP.
Commissions Conductor and Royalties offers end-to-end commission management, empowering sales leadership to design, track and pay multi-tier direct and indirect commission plans for all types of salespeople, multiple levels of management, and teams — including external contractors and organizations. It offers a sophisticated, comprehensive, and flexible rule management system that can be configured for the most advanced commission systems.
Commissions Conductor and Royalties allows companies to use almost any source metric on which they desire to pay commissions. Clients can specify inventory items or classes, entries from the general ledger, or actions from the CRM, Services, or Projects module, These metrics can be filtered by Branches, Territories, or even specific Accounts or Customers.
For SOX compliance and easy dispute resolution, Incentive Conductor offers detailed commission reports. Automated or on-demand inquires give the salesperson and management role-based daily access to up-to-date actual and projected earnings for every incentive down to the line item, including past payment periods. It allows management to monitor progress on all incentive metrics, including tracking performance against quotas and targets over time. Perfect for use with Acumatica dashboards to visualize momentum for motivation and optimal activity planning.
Key features
- Acumatica Native Module. Seamlessly integrated, build inside Acumatica. The same Interface, deeply interconnected into many Acumatica screens like Sales Orders, Invoices, Opportunities, Customers, Projects, Inventory Items, and Classes, etc.
- Dashboards for everyone. Comprehensive pivot tables and dashboards to analyze commissions, from the management or the salesperson’s perspective.
- Multiple Sales Roles. Sales involved Roles can be used for different functions like Salesperson, Telemarketer, Customer Liaison, Sales Engineer, Supervisor, Regional Manager, etc. The salesperson can act in different sales roles
- Easy Filtering and Slicing. Metrics for commission plans can be easily filtered on Inventory Items, Classes, Attributes, Segment Masks, Customers, Customer Classes, Geo-Zones, Country, Branches, Projects, Project Account Groups, and much more.
- Multiple Data Sources. Sources for commissions can be Invoicing AR/Distribution, CRM Opportunities, Project Accounting, General Ledger, or any other data source, including Generic Inquiries.
- Audit Trail. Outstanding auditing and traceability thru versions for metrics and plans, so you always have a hyperlink to the set of rules that were in place for past commission transactions, affording easy tracking, auditing, and dispute resolution.
- Flexible Reusable modular commission Plans. Commission Plans are defined by Persons, Roles, and Incentives, allowing maximum flexibility and reusability.
- Hierarchical Sales Commission. Sales Managers can earn commissions from the people they supervise
- Multiple salespeople supported in source documents (Invoices, Sales Orders, Quotes, etc), with the same or multiple roles, and split based on percentages.
- Extended Salesperson definition includes linking with Vendor, Employee, Acumatica User, allows pay via AP, Payroll or External Payroll, and restricted user experience for salespeople.
- Automatic adjustments. When a commission is adjusted, changed, or is voided, the system will automatically reverse or adjust accruals and payments to Salespeople.
- Flexible Calculations definition. Calculations can be based on Revenue, Margin, Quantity, or Price Lists & Discounts, Tiers, Bonuses, and Quotas. Includes Season specific plans, Margin Caps, Recursive Incentives. Sales Discounts can impact commission perc
- Comprehensive Credit Memo Handling. The module handles credit memos with or without items, term discount adjustments, and write-off adjustments.
- Payment Aging Impact. The number of days that takes a payment to arrive can be set up to affect the commission percentages.
- Confidence in Results. Results are 100% consistent, always. Error rates drop from between 3% and 8% all the way down to 0.1%.
- Sales force mobility. Dedicated mobile apps allow sales reps to see real-time payouts and performance even when they are in the field.
- Scalability. Tested and proven ICM systems automatically scale to support your growing business across multiple business units, geographies, currencies, and languages.
- Sarbanes-Oxley Act of 2002 compliance. Piece of mind that your system is auditable and keeps history on all rules applied to each commission.
About SymFinTech
SymFinTek Software Co. specializes in native Acumatica Framework application development – creating Software To Conduct Your Business. We combined our Acumatica development skills with our experience developing, managing, and designing sales commissions systems to create our Incentive Conductor Program. We delight in solving complex commission plan implementation challenges. We’re twisted like that.
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Customer Reviews
SymFinTek was extremely professional and thorough in their discovery process, they focused on all aspects of our business before they familiarized themselves with our commission structure.
Rigorous planning was devoted to our user acceptance testing & we were impressed that they used our actual data to demonstrate the efficiency of the module, before even publishing the customization into our live environment.
Updated versions are always made available to match compatibility with the latest version of Acumatica. That helps us upgrade easily, without extended timelines.
Deyban & Jorge are always available for advice, training and trouble shooting.
Thank you to the SymfinTek team for taking away the pain of manual commission calculations.
The team at SymFinTek was solid at over-delivering on all aspects of our project.
From the outset, we had hoped SymFinTek would be able to tailor the Commissions Conductor to our multiple of external manufacturing representative structures, variety of customer contractual terms, and our internal sales roles.
Turnaround time was efficiently short to align with the greater go-live of our Acumatica modules.
During the development, and inspired by the capabilities being demonstrated, we realized there was a need to control commission payments with restrictions that had never been considered by SymFinTek.
Instead of stopping at their known deliverables, they further committed developer time to solve the novel coding needs of our situation.
In the end, the professionalism of the SymFinTek team, the accuracy of output, and the ease of maintenance of the product is fully endorsed without any restrictions.
In 2022 I had the distinct pleasure of working with SymFinTek's programmer, Deyban Perez and his boss Jorge Soto. We had a complex commission structure with a lot of twists that were solved with the excellent work by SymFinTek. I would recommend the Commission Calculator to anyone considering this solution. Mike Lupro - Synergy Resources - Acumatica Business Consultant.
As PennAir continues to grow, so do our needs. SymFinTek is more than willing to expand upon current capabilities to meet us as at our growing points, proving to be a valuable resource. Incentive Conductor meets PennAir’s demand for complex, customizable, and flexible commission programs. Deyban and Jorge, of SymFinTek, provide highly responsive and great customer service. They truly care about what we need, and go above and beyond to make sure all our requirements are met.
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