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A modular suite of tools that grow and evolve with you
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AcumatiCares
Product
Retail and Commerce Management Software
Experience unified commerce for online and in-store sales with a holistic business platform spanning point-of-sale, omnichannel commerce storefront connectors, extensive financial applications, customer relationship management, and reporting.
Automate inventory data and orders across sales and operational platforms
Manage product information, inventory levels, pricing, categories, and digital assets in Acumatica while synchronizing data with B2B and B2C storefronts, marketplaces, and point-of-sale applications. Online and in-store transactions flow into connected fulfillment, accounting, and reporting processes, helping teams reduce duplicate work and keep information consistent across channels.
Empower your whole team
Role-based business applications for growing retail merchants, business-to-consumer (B2C) distributors, and direct-to-consumer (DTC) manufacturers.
Warehouse Operations
Coordinate receiving, inventory, picking, packing, shipping, and fulfillment with real-time inventory visibility and mobile warehouse workflows. Barcoding, batch and wave picking, quality controls, and order orchestration help teams improve accuracy and move orders through the warehouse efficiently.
Retail Leaders
Monitor sales, inventory, margins, fulfillment, customer activity, and other key performance indicators from configurable dashboards. Real-time reporting and automated alerts help retail leaders identify exceptions sooner and manage operations across stores, warehouses, marketplaces, and digital channels.
Sales & Marketing
Give sales and marketing teams a unified view of customers, products, pricing, inventory, and order activity across online, in-store, marketplace, and direct sales channels. Embedded CRM and connected commerce applications help teams deliver more consistent experiences and identify cross-sell and upsell opportunities.
Back Office
Connect accounting, purchasing, inventory, payments, and administrative workflows with retail operations. Automated processes help back-office teams reduce manual work while maintaining visibility into transactions, cash flow, inventory, and business performance.
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Designed for flexibility
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Product highlights
Connected retail capabilities designed for merchants selling across stores, showrooms, online storefronts, marketplaces, and direct sales channels.
Counter and showroom sales
Consumer marketplaces
B2C and B2B storefronts
Omnichannel sales
Counter and showroom sales
Retail POS, Counter, and Showroom Sales
Whether fulfilling a contractor’s will-call order, selling to consumers from a brick-and-mortar storefront, or assisting with a B2B purchase in your showroom, your team can deliver fast, precise service that fosters customer loyalty.
Retail POS and Showroom Sales
Manufacturers and distributors with showrooms, as well as traditional retail merchants, connect their in-store operations with Shopify POS. This native, bidirectional app provides your staff with real-time inventory levels, accurate pricing controls, and connectivity to point-of-sale (POS) hardware, delivering a turnkey retail solution.
Counter and Will-Call Sales
Empower your team to serve customers effectively at sales counters and in showrooms. For distributors and manufacturers, our flexible, cloud-based ERP solution streamlines every transaction, including on-site will-call and walk-in orders.
Consumer marketplaces
Sell more on Amazon and Consumer Marketplaces
Seamlessly Connect to Amazon Seller Central
Acumatica’s Amazon Connector helps distributors, manufacturers, and digital-native retailers manage product listings, orders, and inventory directly within Acumatica Cloud ERP, streamlining sales through one of the world’s largest marketplaces. It supports both Fulfilled-by-Amazon (FBA) and Fulfilled-by-Merchant (FBM) workflows.
Learn more about Amazon Connector
Other Retail and Commerce Apps
Beyond Amazon, the Acumatica Marketplace offers connectors to hundreds of consumer platforms, including eBay, Etsy, and Walmart, giving businesses the flexibility to grow their digital presence while keeping operations and data centralized.
B2C and B2B storefronts
Build Amazing B2C and B2B Stores with Shopify and BigCommerce
Shopify Connectors for Acumatica
Acumatica’s Shopify and B2B on Shopify Connectors make it easy to manage storefronts through seamless integration with Shopify’s eCommerce platform. These connectors automate order processing, inventory management, customer data, and fulfillment, enabling consistent shopping experiences across owned digital channels.
Learn more about Shopify Connector
BigCommerce Connector for Acumatica
Built for B2B and DTC complexity, the BigCommerce Connector also supports B2C transactions and workflows with customer-specific pricing, volume discounts, and account-based purchasing. Manufacturers and distributors can create tailored storefronts for business buyers while synchronizing data with Acumatica’s financials, inventory, and CRM.
Omnichannel sales
Omnichannel Without the Overhead
Manage every sales order, regardless of source
Acumatica unifies omnichannel sales for distributors, manufacturers, and digital merchants across counter, showroom, direct, and online sales channels—all within a single cloud platform. It supports will call orders, EDI transactions, sales tax compliance, and integrations with Shopify, BigCommerce, Amazon, and other retail and commerce platforms to harmonize inventory, pricing, and customer data in real-time. With built-in tools for cross-channel returns, exchanges, and fulfillment, Acumatica ensures a consistent customer experience no matter where the sale starts.
Foster relationships with embedded CRM
Acumatica’s native CRM module gives your team a complete customer view to deliver exceptional service. Built for retailers, manufacturers, and distributors, it unifies marketing, sales, and service. Manage pipelines, automate marketing, and resolve support cases efficiently. The self-service portal helps clients access information, reducing customer service costs and improving satisfaction across sales channels.
Why Acumatica for retail and commerce?
Sell more with an intuitive all-in-one retail and ecommerce business platform.
A modern business platform for merchants
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Empower everyone with unlimited users
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Build your business on a foundation of trust
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Build your perfect demo
Choose the videos that matter most to your retail and commerce business
▶️ Acumatica Retail Edition Overview
▶️ Amazon Connector Video
▶️ Shopify Connector Video
▶️ B2B on Shopify Connector Video
▶️ Shopify POS Connector Video
▶️ BigCommerce Connector Video
▶️ Counter Sales Video
Retail and commerce knowledge center
Your toolkit to empower every step of your digital transformation
What's new
Integrations
Commerce resources
ROI calculator
What’s new in 2026 R1 for retail?
Improve your retail experience and streamline operations with advanced integrations, real-time insights, and stronger business-to-business capabilities.
- Sync BigCommerce companies, B2B customer details, and orders for unified business commerce management.
- Provide secure online checkout by integrating Acumatica Payments with Shopify and BigCommerce.
- Automate tax reconciliation across multiple marketplaces, including Shopify, TikTok, Instagram, and Walmart.
- Monitor sales profitability, fees, and refunds using new Amazon Connector dashboards for actionable insights.
- Enable B2B customers to place orders securely and view inventory through a modern self-service portal.
Marketplace solutions for retail and commerce
Acumatica offers open APIs and prebuilt connectors for popular commerce and retail platforms. Discover more ways to sell on sites like Walmart, Etsy, eBay, and more.
Resources for retail and commerce
Explore Acumatica’s extensive asset library to discover new ways to improve retail and commerce sales
ERP ROI calculator
Estimate the value an ERP system can bring to your operations with our benefits calculator.
FAQ
What is Retail and Commerce Management Software?
Retail and Commerce Management Software helps businesses manage sales, inventory, orders, customers, pricing, fulfillment, payments, and other day-to-day commerce operations. It can connect activity across stores, showrooms, warehouses, online storefronts, marketplaces, and direct sales channels so teams work from consistent information.
Can Acumatica manage both online and in-store sales?
Yes. Acumatica connects online storefronts, marketplaces, point-of-sale applications, showrooms, sales counters, and direct sales with shared inventory, customer, pricing, order, and fulfillment information. This helps businesses coordinate commerce operations and deliver a more consistent experience across channels.
How does Acumatica help manage inventory across multiple sales channels?
Acumatica provides real-time inventory visibility across retail and warehouse locations and connects that information with sales orders, commerce platforms, and fulfillment processes. This helps teams understand product availability, coordinate replenishment, and reduce the risk of overselling or maintaining disconnected inventory records.
Does Acumatica integrate with Shopify, Amazon, and BigCommerce?
Yes. Acumatica offers connectors for Shopify, Amazon, and BigCommerce that synchronize information such as products, inventory, customers, orders, and fulfillment activity. Additional marketplace and commerce integrations are available through the Acumatica Marketplace.
Can Acumatica support both B2B and B2C commerce?
Yes. Acumatica supports B2B and B2C selling through connected commerce platforms, sales orders, customer-specific pricing, storefronts, marketplaces, point-of-sale applications, and direct sales channels. Businesses can manage different customer and channel requirements while keeping operational data connected.
How does Acumatica help manage fulfillment, returns, and exchanges?
Acumatica connects orders with inventory and warehouse operations to support picking, packing, shipping, will-call, and other fulfillment workflows. Returns and exchanges can also be managed across connected sales channels, helping teams maintain accurate inventory and provide a more consistent customer experience.
Building the future of business, together.
Acumatica's future-proof cloud retail and commerce management solution can make your life easier and help your business grow faster.