Product

Point-of-Sale (POS) Connectors

Manage in-store, counter, and showroom sales with connected retail POS software. Process transactions, payments, returns, and special orders while keeping inventory, customer, and financial data current across your business.

Manage Retail and Counter Sales with Acumatica Point of Sale (POS) powered by Heuristyc

Acumatica Point of Sale, powered by Heuristyc, helps distributors, manufacturers, and other businesses manage counter and in-person sales from a connected order screen. Process transactions with real-time inventory visibility, integrate POS hardware and payment terminals, and reconcile cash registers within Acumatica.

Important Features of POS

Connect POS with Inventory, Orders, CRM, and Financials

Connect point-of-sale transactions with Acumatica Order Management, Inventory Management, eCommerce, CRM and financial applications so sales activity and back-office information stay aligned.

Rapid Order Entry

Use device-level defaults and barcode scanning to speed order entry. Each scan can update quantities, capture lot or serial details, and apply sales tax calculations as transactions are created.

Manage Sales, Returns, and Exchanges

Create counter orders, process returns and exchanges within the same transaction, apply customer-specific pricing and discounts, and copy historical orders when needed. Flexible processing modes support different checkout workflows.

Connect POS Hardware and Payment Terminals

Connect barcode scanners, touch screens, receipt printers, cash drawers, and supported EMV payment terminals to streamline checkout and reduce manual entry.

Real-Time Inventory

View real-time inventory availability across retail stores and warehouse locations so staff can answer customer questions and process orders with current stock information.

Support Retail, Wholesale, and Counter Sales

Support walk-up and counter sales for retailers, wholesale distributors, manufacturers, and other businesses operating across multiple sales channels.

Handle Special Orders

Create prepaid, drop-ship, and will-call orders directly from the POS workflow so teams can handle items that are not fulfilled immediately from store inventory.

Customer Returns

Process customer returns and exchanges from the POS while keeping inventory, customer history, and related transactions connected.

Capture Product, Customer, and Transaction Data

Capture lot and serial information, recommend cross-sell, upsell, or substitute items, and reconcile cash drawers through end-of-day reporting.

Customer Relationship Management

Give staff a connected view of customer history and transactions with embedded CRM. Create customers from the POS screen and review purchase history, activity, and profitability without switching systems.

Key Benefits

  • Connected Retail and Back-Office Operations

    Connect POS transactions with financials, CRM, tax, order management, inventory, and reporting in Acumatica.

  • Conduct Sales and Returns Together

    Process sales, returns, and exchanges within connected POS workflows to simplify transactions and keep inventory accurate.

  • Connect In-Store and Online Sales

    Connect POS with Acumatica and ecommerce operations so customers can purchase through one channel and complete returns or exchanges through another.

  • Cash Reconciliation

    Simplify end-of-day cash reconciliation using X and Z reports, register receipts, and transaction records.

  • Support Special Orders and Drop Shipments

    Process special orders for items ordered in the store that are drop- shipped to customers.

  • Use Customer History at the Point of Sale

    Give employees access to customer order history, including omnichannel purchases, returns, and exchanges, while they serve customers.

  • Cloud-Native Platform

    Deploy and manage POS across multiple locations with cloud access from supported devices, helping distributed teams stay connected to current business information.

Acumatica Point of Sale – FAQ

What is Retail POS Software?

Retail POS Software helps businesses process in-person sales, payments, returns, and exchanges while connecting transaction data with inventory, customers, and other business processes. Modern POS systems can also support barcode scanning, receipt printing, cash management, customer history, and multiple store locations.

What point-of-sale systems work with Acumatica?

Acumatica supports multiple POS options for different business requirements, including Acumatica Point of Sale powered by Heuristyc, Shopify POS, and other supported Marketplace solutions. Businesses can choose a POS system based on their sales channels, customer experience, industry, and operational needs.

Does Acumatica POS connector update inventory in real time?

Yes. Acumatica POS connects sales activity with inventory so employees can view current availability across retail and warehouse locations. Connected transactions help keep inventory information aligned as products are sold, returned, or transferred.

Can Acumatica POS connector handle returns, exchanges, and special orders?

Yes. Users can process sales, returns, and exchanges within connected POS workflows and create special orders, including prepaid, drop-ship, and will-call orders.

Can Acumatica connect in-store POS with ecommerce sales?

Yes. Acumatica can connect POS and ecommerce activity with shared inventory, order, customer, and financial information. This supports omnichannel scenarios such as purchasing through one sales channel and handling a return or exchange through another.

Is Acumatica a cloud POS system?

Acumatica provides cloud-based business applications that connect POS transactions with inventory, orders, CRM, financials, and other operations. Supported POS solutions can be deployed across multiple locations while keeping transaction and back-office information connected through Acumatica.

See what Acumatica customers are saying

"Prior to Acumatica, our IT developer kept saying we should wait until the next upgrade and things would get better...but it was always a downgrade with NetSuite."
Dave Munson, Founder and CEO
Saddleback Leather
"Acumatica has allowed us to be a better digital business. From Sales to Operations, Admin to C-Level Executives, Acumatica allows us to have insight into data to make good decisions to grow our business in a powerful way."
Bryan Papé, Founder and CEO
MiiR

See how Acumatica can connect point-of-sale transactions with inventory, orders, customers, and financials.