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Support & Resources

Your success is our success

We have the industry’s highest customer satisfaction rating because we put our customers—and their customers—first. When you choose Acumatica, you can count on receiving personalized service and expert support from someone who actually understands your business needs. We use a multi-layered approach to support our customers:
  • Our industry-leading VAR network
  • 24/7 access to direct support from Acumatica
  • A thriving online community and comprehensive training resources

Personalized support through your local partner

Our international network of experienced resellers will help in the evaluation, implementation, training, and ongoing support of Acumatica ERP. We’ll match you with a local partner who knows your market and your industry.

Acumatica direct support

Our customers and our partners (VARs) have 24/7 access to direct support from Acumatica experts. Call, chat, or email—we’re always here to ensure you get the most out of your ERP investment.
"With Acumatica, we can double the size of the business without doubling the space and the people because we have power in the information. We can work more logically, provide better service and save millions in labor by not having to double the staff size."
Ben Leinster, CEO
AFF|group

Community Resources

Our community is one of our greatest strengths. Experience the industry’s most comprehensive online training in Open University; use the built-in User Guide for self-paced learning; tap the wisdom of our user groups; or get hands-on, instructor-led classes for a nominal fee.

Attend an Acumatica event

Join us to gain insider industry knowledge and maximize your software investments.