The RIC Group (TRG) is a global Software Solution Supplier for Warehouse Management Solutions. Our WMS provides a turnkey solution for industries such as FMCG (fast moving consumer goods), catchweight, grocery food and beverage, wholesale and distribution and manufacturing.
The WMS uses a loosely coupled architecture to keep the core clean and a RestAPI to support the multi cloud world. Our cloud based architecture ensures our WMS is highly scalable, improves control and increases efficiency.
The RIC Group is a supply chain centric software development company. Our people have a strong understanding of the challenges that confront supply chain professionals and offer practical solutions with our Warehouse Management Solution. Approximately 20 – 30 % of our annual revenue is invested back into research and development and into understanding the trends in supply chain execution technologies.
We had a positive experience working with the RIC group, also great success in making the Inventory Count work in an effective manner. The management and scanner connection works fine.
We are a food distributor that has been using TB04 for over a year. We've been pleased with it's ability to support our business and bring efficiency our operations. The main functions we use within the tool are receiving, picking, transfers and inventory counts.
PRO
- Ability to handle catch-weight, a food distribution requirement.
- Ability to integrate with Acumatica, our ERP system.
- Ability to quickly diagnose issues using log data without having to get on the server
- Development team is responsive and open to creation of SOWs to build additional custom features.
CON
- Messaging to users within the user interface is sometimes cryptic and takes support resources to explain to users what is happening.
- Certain operations such as putaway can be slow.
- Australia-based team hours can be out-of-sync with hours of US-based operations.
Response from Paul Ellis, The RIC Group:
We appreciate that you have trusted our TB04 solution to support the growth of FoodMaven. Thank you for the thoughtful feedback, this is crucial as we continue to build our solution to optimize the experience for our users.