Running a field service team is no small feat. With endless appointments, sudden changes, and technicians moving between sites, staying organized can be tough. We’ve enhanced the Acumatica Field Service Calendar Board to help you gain control and simplify things—for you and your team.

Backed by feedback from our Community, these enhancements are all about making your workday easier, your team more connected, and your business more efficient. Let’s dive into what’s new.

Your Operation, All in One Place

For any growing company, clarity is crucial. The upgraded Calendar Board acts as your central hub—a single location where you can view every technician’s schedule, all appointments, and current job statuses at a glance. No more flipping between spreadsheets or chasing down updates. Here, information is available in real time and easy to understand, empowering you to make confident decisions.

Effortless Scheduling with Drag-and-Drop

Time is the central, but limited, commodity for field service teams, and you shouldn’t have to waste precious minutes wrestling with clunky scheduling systems. Acumatica lets you quickly assign or move jobs using drag-and-drop scheduling. If a service call pops up at the last minute or priorities shift, just grab the appointment and drag it to the right spot on the timeline. The change will be reflected across your team, saving valuable time and eliminating confusion.

This simple approach means fewer errors and faster scheduling—just the way it should be.

Powerful Filtering for a Clearer Picture

Staying focused matters. That’s why the Calendar Board now includes advanced filtering tools. If you want to zero in on a particular technician for the week or see only high-priority jobs or open work orders, filters make it all possible with just a few clicks.

It’s easy to tailor your view, so you’re always seeing the most relevant information. For growing businesses, this level of organization is essential to staying on top of packed workflows and providing better service—with less stress.

See Technicians in Real Time: Show Location Tracking

Every field service manager, regardless of business size or industry, asks the same question: “Where is everyone?” Acumatica’s new Show Location Tracking feature makes the answer simple. You can now view each technician’s live location right alongside their scheduled appointments.

This real-time visibility allows dispatchers and managers to see exactly where your technicians are, making it easy to assign urgent jobs and respond quickly when plans change. It also improves communication and adds layers of accountability (so technicians stay on target) and jobsite safety (so if anything goes awry, you know where your people are).

Benefits include:

• • Faster, smarter dispatch decisions.
  • Better response times for emergencies.
  • Greater transparency and coordination across your team.

With Show Location Tracking, you transform uncertainty into actionable insight.

Bridging the Gap Between Office and Field

Communication breakdowns can slow down your business and frustrate your customers. Acumatica’s Calendar Board is designed to close that gap with seamless, real-time updates between the office and the field.

Real-Time Job Status

When your technician marks a job as started, paused, or complete from their mobile device, the Calendar Board updates instantly—no checking in, no waiting. This live feedback gives office staff and dispatchers an immediate understanding of what’s happening on the ground.

Having a single, up-to-date source of information enhances accountability and facilitates smoother collaboration. Your team and customers both gain from better coordination and fewer surprises.

Build a Stronger, More Connected Team

The new Field Service Calendar Board isn’t just about scheduling—it’s about empowering your team to collaborate seamlessly and work more efficiently.

By streamlining scheduling, offering powerful filtering, and adding real-time location tracking, we’re helping you eliminate bottlenecks and spend less time managing and more time growing your business.

This is practical innovation shaped by real-world needs. We’re committed to providing tools that genuinely help your business thrive, not just today, but as you continue to evolve.

Ready to see the difference? Discover all the ways the new Calendar Board can help you build a more connected and profitable service operation. Explore more about Acumatica Construction Edition or request a personalized demo today.