Diamondback Truck Covers ran on QuickBooks and used Shopify, Freightview, Salesforce, and Shoptech E2, a job shop system, for its manufacturing operations. None of the applications were connected, which caused multiple issues and led to wasted time transferring data. The data silos caused delays in order processing, monthly book closures, and inventory management. Frequent system crashes, manual shipping tasks, and unreliable data led to hiring more data entry employees.

With Acumatica, DiamondBack achieved significant efficiency gains, saving over 35 hours weekly through automation, and reducing order processing time from 24+ hours to 3 minutes. They improved inventory accuracy, reduced carrying costs, and obtained gross margin accuracy to 92%. Real-time data access streamlined decision-making and improved customer service. They no longer grapple with system crashes and many of the data entry staff was integrated into other departments.