Eastman Music Company
Eastman Music Co. Orchestrates Upbeat Acquisition Tempo, Accompanied by Acumatica Manufacturing
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Acumatica Cloud ERP solution for Eastman Music Company

Company Highlights

Location
Headquartered in Pomona, CA with 14 manufacturing and distribution facilities in the U.S., Canada, The Netherlands, Switzerland, Australia, and China
Industries
Manufacturing, Distribution
System Replaced
Sage Intacct
Country
USA
Number of Employees
1000+
Revenue
$100M-$250M
Product Used
Manufacturing
Applications Used
Global Financials, Multiple Currencies, Intercompany Accounting, Inventory Control, Bill of Materials and Routing, CRM
Sub-Industry
Musical Instrument Manufacturing and Distribution

14

companies consolidated into one ERP platform

5 seconds

to run transaction report (down from 1-2 days)

9 days

cut in shipping times (now same or next-day)

Challenges

Eastman Music Company, known worldwide for its high quality, handmade instruments, operated on Sage 100 for decades. As it bought other instrument manufacturers, Eastman Music needed to scale more efficiently. Employees faced many challenges including frequent crashes, corrupt data, limited production capabilities, disconnected databases, and inefficient intercompany transfers with Sage. The company’s rapid pace of acquisitions strained its technology infrastructure, making it difficult to manage inventory, and meet customer demands.

" Employees struggled with Sage’s frequent crashes and corrupt data, making it hard to scale operations and manage growth efficiently."

Ralph Torres, Vice President of Operations

Eastman Music Company

ERP Solutions

Eastman Music chose Acumatica Manufacturing for its affordability, ease of use, and open API structure, which allowed seamless integration with applications including Shopify. They valued Acumatica’s usage-based pricing model and its focus on small to mid-sized businesses. Additionally, Acumatica supports multiple tenants, currencies, and languages. Most importantly, Acumatica’s intercompany transfer functionality allowed Eastman to unify its 14 global entities under a single, connected ERP system.

"The Shopify integration was a key concern from the only Eastman company that uses Shopify, and we knew we wanted long-term integration of all our companies.”

Ralph Torres, Vice President of Operations

Eastman Music Company

Outcome

Acumatica provided Eastman Music with a flexible, scalable ERP platform that transformed its operations. It streamlined production processes, automated manual tasks, and improved inventory and warehouse management. Employees gained real-time data visibility that allows them to make better decisions and inform customers about available inventory and shipping dates. Operating in one system united 14 worldwide companies onto a single platform, and reduced shipping and intracompany transaction processing times.

"The amount of data and the type of data we have now is so much more impactful and useful, allowing us to make better decisions."

Jay Schreiber, Sales Manager

Eastman Music

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