Eastman Music Company, known worldwide for its high quality, handmade instruments, operated on Sage 100 for decades. As it bought other instrument manufacturers, Eastman Music needed to scale more efficiently. Employees faced many challenges including frequent crashes, corrupt data, limited production capabilities, disconnected databases, and inefficient intercompany transfers with Sage. The company’s rapid pace of acquisitions strained its technology infrastructure, making it difficult to manage inventory, and meet customer demands.