Additive-X, a UK-based 3D printing solutions provider, relied on a legacy UNIX system, One Office, for finance, sales, inventory, and repairs. Separate CRM tools, spreadsheets, and manual data entry created inefficiencies, including typing web store orders into One Office. Aging hardware compounded issues, and when their sole IT support left, the company faced significant operational challenges, highlighting the need for modernization and streamlined processes.

Additive-X boosted finance team productivity by 10-15%, reduced audit prep time by 25%, and avoided hiring four people with automated finance workflows. They went paperless, eliminating paper that filled 18 banker’s boxes annually. The cloud platform streamlined workflows, replaced manual work with automation, and provided end-to-end visibility into operations at multiple sites. With access to real-time data, executives improved customer service and satisfaction.