Boca Terry LLC, a supplier of towels, robes, and linens to luxury hotels and others, struggled with outdated, disconnected systems including QuickBooks, ACT!, and Microsoft Access. Hand-written orders, manual data entry, and depending on an outside developer for fixes and updates hindered operations. Executives lacked real-time visibility, causing delays in decision-making and customer service. Boca Terry tried using Oracle NetSuite but switched three months later.

With Acumatica, Boca Terry gained real-time visibility into operations, streamlined workflows, and automated manual tasks, saving time and reducing errors. They improved shipping efficiency, enhanced customer service, and recovered $500,000 annually by integrating eCommerce orders. Remote access allowed executives and sales teams to work from anywhere, while unlimited user licenses gave everyone access and visibility to the same data. Acumatica’s dashboards provided instant insights that help drive data-based decisions.