Customer Success Stories Successful ERP Implementation - Caswell
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Caswell
Acumatica Implemented in Just 10 Days, Helps Caswell Inc. Run Stores Efficiently
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Acumatica Cloud ERP solution for Caswell

Company Highlights

Location
Headquartered in Lyons, NY
Industry
Retail
System Replaced
QuickBooks and New to Cloud ERP
Sub-Industry
Manufacturing, Retail, Fabricated Metal
Number of Employees
1-25
Revenue
$1M- $10M
Product Used
Acumatica Retail Edition
Applications Used
Financials, Multiple Currencies, Inventory Control, Order Management, Expense Management
Integrations Used
BigCommerce

87.5%

reduction in time for invoicing

10

hours saved per month on IT support

88%

time savings in order processing

Challenges

Caswell, Inc., an online retailer of metal finishing products, specializing in DIY electroplating kits, powder coating systems, and metal polishing supplies for hobbyists, automotive restorers, and industrial professionals, operated on legacy Everest Software that caused frequent downtime during updates, required manual processes, and was highly inefficient when trying to manage its multiple online stores. These issues hindered its operations and growth.

“The Everest software was okay but I was batch importing orders from our website with a custom program I wrote. Updates typically took us down two to three days.”

Lance Caswell, President

Caswell, Inc.

ERP Solution

Caswell chose Acumatica for its ability to handle rapid implementation, manage multi-company operations, and seamlessly integrate with its existing systems as well as other third-party applications. Caswell needed a reliable, scalable ERP solution, and one that could be implemented as fast as possible as its Everest license was expiring.

“Acumatica’s import and export tools are easy to use and so powerful.”

Lance Caswell, President

Caswell, Inc.

Outcome

With Acumatica, Caswell, Inc. streamlined invoicing, improved its inventory management, and reduced its IT overhead. The company reduced invoicing time from a full day to one hour a day, and saved 10 hours a month on IT support. The platform also supported their growth and multi-company operations seamlessly.

“Acumatica is incredibly simple to use, and it’s faster as well. The automation, the data import features, and even batch change processes take minutes.”

Lance Caswell, President

Caswell, Inc.

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