Clive Coffee
Coffee-Enthusiast Clive Coffee Takes the Home Espresso Experience to the Next Level with Acumatica Cloud ERP
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Acumatica Cloud ERP solution for Clive Coffee

Company Highlights

Location
Headquarters in Portland, OR, with warehouse operations in Nashville, TN
Industry
Retail
System Replaced
QuickBooks
Sub-Industry
Retail, Home Goods
Number of Employees
25-50
Revenue
$10M - $50M
Product Used
Acumatica Retail Edition
Applications Used
Advanced Financials, Multiple Currencies, Warehouse Management, Field Service Management
Integrations Used
Shopify, AcuSync

50%

increase in shipping times

Real-time

Access for owners in multiple states of financial data

50%

reduction in steps to close a month with automation

Challenges

Clive Coffee sells luxury home espresso machines and accessories, operates a personalized coffee subscription service, and runs a virtual coffee school. The company ran on multiple, siloed applications including QuickBooks, separate inventory and separate order processing software, and an eCommerce platform. These siloed systems led to manual data entry, lengthy reconciliations, and did not provide real-time visibility into sales, revenue, or inventory. Month-end close took up to 15 days.

“As soon as we finished one month, got all the details aligned, got them into QuickBooks, and got our balance sheet up to date, another month had already gone by.”

Amanda Datte, CFO

Clive Coffee

ERP Solution

Clive Coffee chose Acumatica Retail for its affordability, open API, which would allow it to connect to Shopify, and cross department functionality allowing it to connect operations including inventory, warehousing, and shipping in one platform. Acumatica’s unlimited user licensing model gave them flexibility in the number of people using the system without increasing costs.

“As soon as we saw the demo of Acumatica and heard everything about how versatile it could be, it was hard to keep looking at anything else.”

Amanda Datte, CFO

Clive Coffee

Outcome

With Acumatica, Clive Coffee gained real-time financial visibility, streamlined and automated workflows, and accurate reporting. The company eliminated over half of its month-end procedures, scaled transaction volume without hiring additional staff, and improved customer experience by shipping products 50% faster. The centralized platform provided instant inventory insights, enabling efficient operations and meeting customer expectations. Acumatica’s cloud-based access allowed the distributed team to work seamlessly across multiple locations.

“The world is your oyster in terms of possibilities for efficiency and having seamless operations. We feel we are prepared by using Acumatica for whatever the market has to offer.”

Amanda Datte, CFO

Clive Coffee

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