C&O Nursery began operating in 1906 and has remained a family-run business, now in its fourth generation. It has grown to employ nearly 400 staff during the growing season, with 20 sales representatives around the U.S. Raising and selling dozens of varieties of fruit trees, C&O currently has annual revenues exceeding $12 million.
Since 2008, C&O had used Microsoft Dynamics GP for accounting and payroll, along with special inventory software. In 2012, Office Manager Curt Norton grew frustrated with their outdated set-up. Mr. Norton envisioned integrating accounting and inventory through Microsoft Dynamics GP. He learned, however, that it wouldn’t work. “As I dug into it, there were some inflexible parts of Microsoft Dynamics GP that I didn’t like related to the customizations our company would require,” he says. “We have a lot of customizations in this business.”