DDB Unlimited, a manufacturer of rugged enclosures for telecom and other industries, used QuickBooks and then Sage MAS 90 for accounting processes and Profit 21 as its CRM. Sales orders arrived via phone, fax, and email. Inventory and production processes were tracked manually. Having separate systems for different processes created extra work including dual order entry, manual import and export processes, manual accounting, and offline reporting.

With Acumatica, DDB Unlimited streamlined operations, eliminated $80,000 in annual accounting costs, and integrated all business processes into one system. They gained real-time data access, improved decision-making, and reduced IT expenses significantly.