Video transcript: Eagle Fence Distributing - Success Story of Acumatica
Eagle Fence Distributing operates five regional distribution centers in Chicago, Saint Louis, Little Rock, Birmingham, and Houston. We sell chain link, wood, PVC, ornamental iron, all types of security related products, both for residential and commercial application. When we first started conversations with Eagle Fence, they had five different locations that were running on five separate systems. Things like inventory management and credit management were a complete nightmare. SAID worked well for us for a short period of time, but as we increased our footprint, we quickly outgrew it. It was a facility server based program, which really limited access from remote. We've been very pleased with Acumatica and when high-tech getting us to market rapidly and then also being very secure. Our uptime has been, you know, ninety nine point nine percent. High-tech has really helped us out immensely. Anytime we have an issue, I can pick up the phone and give them a call and they'll answer our questions or they'll walk us through the process or whatever we need. We don't wanna just make the initial software sale. We wanna be with you and support you and help your business grow and become more successful. Acumatica played a huge role in us being so productive during this whole pandemic. And we also went through a tornado that demolished part of the city that our office is in. It allowed us to be able to be home with our families during that time, and we could still be just as productive, sometimes even more productive working at home than we are in the office. Whether I'm I'm out in the field somewhere and I've got a question for a vendor or maybe an inventory issue, just if I've got product on hand, I just pick up my phone, go to the app, and boom, there's the information that I need. Acumatica is one centralized platform that's cloud based. So you can have have a single source of data, have one dashboard that shows you information from all of your branches, and it's in real time. For me as a branch manager, Acumatica has done a fantastic job consolidating things onto one page. I can go in and look at how my salespeople are doing, each one individually. I can see how we're doing for the year, how we're trending, and so forth. It just makes it really simple. If it wasn't for Acumatica, we would not have experienced the growth that we have. I would say it's doubled since I've been here what we do on a monthly basis. Well, I think Acumatica is just such an unlimited platform that we can use to grow our business. So adding branches, that's gonna be very easy for us to do rapidly. The licensing was a big deal. Obviously, having a great third party, being in the cloud, put all of those components together and we got a home run.