Customer Success Stories Successful ERP Implementation - Global Asset
Acumatica Helps IT Support Firm Cut Order Processing Time From Two days to 10 Minutes
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Acumatica Cloud ERP solution for Global Asset
Headquarters
Carrollton, Texas (Dallas metropolitan area)
Industry
Services
Apps Replaced
QuickBooks

Global Asset

  • Significantly increased staff productivity through integrated financial and inventory data control
  • Improved management of warehouse intake and distribution systems for thousands of items
  • Reduced order processing time from two days to 10 minutes
"Acumatica allows us to focus more on what is good for our business and our process, rather than being stuck with a system and figuring out how to redesign around its process."
Paul Forres, Operations Manager
Global Asset
Challenges
ERP Solution
Outcome
Challenges

Challenges

Global Asset needed:

  • To improve the speed and functionality of their inventory and financial systems
  • Everyone in company working off the same system
ERP Solution

ERP Solution

Global Asset decided to implement Acumatica and has gone through two upgrades so far. Forres says switching the entire company from QuickBooks and spreadsheets to Acumatica produced some challenges, but AIM Solutions, an Acumatica Gold Certified Partner, provided strong support to address their needs. As a result, the staff has grown very comfortable with the software.

Forres says, “It’s a pretty robust package… very flexible. It can do just about anything and can support a lot of lines of business.”

Outcome

Outcome

Forres is pleased that Acumatica helps their staff save “a huge amount of time. It allows us to focus more on what is good for our business and our process, rather than being stuck with a system and figuring out how to redesign around its process.”

He appreciates having customized import scenarios to help manage Global Asset’s warehouse operations. “We might need to deal with five different user interfaces to accomplish one process,” Forres explains. “The import scenario allows us to gather all the information we need offline, put that into a spreadsheet, and—with one click—run through all the streams in the background on Acumatica.”

Forres believes that Acumatica also helps empower staff by giving him the ability to define which users can access different areas within Acumatica: “Acumatica lets you customize, based on user roles, what screens people can see and what they cannot.”

Now that everyone in the entire company is using Acumatica, Forres says their productivity is increasing. “I get a bigger bang for my buck,” he notes.

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