ISS provides technical maintenance, repair services and solutions to the refining, petrochemical, gas, power, pulp and paper, and other markets. Executives had to quickly create a company to support 200 employees generating $40 million in revenue. The old business unit used multiple, cobbled together systems designed for a different industry and it took a significant amount of time to obtain a past view of operations.

With Acumatica, ISS launched the company quickly, and began operating with full visibility into operations. Since its services are high volume and short term, executives can track profitability by location, site level, or customer. They also see billable hours in real time. With Acumatica, executives streamlined operations, automated workflows, and reduced IT costs to less than 1% of revenue. With Acumatica’s unlimited user pricing, executives can add employees affordably.