Sri Lanka-based Midaya Ceramic Company is a design studio and factory catering to ceramic manufacturers and designers worldwide. The company struggled with inefficient manual processes, and relied on outdated tools including Tally, Google Sheets, and OpenOffice. Data duplication, lack of real-time visibility, and disorganized inventory management hindered operations. Excess inventory tied up cash, while tracking production across thousands of SKUs was complex. A lack of critical data made decision-making difficult.