Mozaic

Mozaic Launches New Strategy Saving Other Nonprofits with Flexible Acumatica Cloud ERP

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Acumatica Cloud ERP solution for Mozaic

Video transcript: Mozaic - Success Story of Acumatica Cloud ERP

Mosaic is a non profit and we serve people in our community, primarily those that have intellectual and developmental disabilities. Within the last year, we merged two arcs, the arc of Seneca Cayuga and the arc of Yates, and it became Mosaic. We are very complex for, thirty million dollar operation. We provide Medicaid based services, clinic services, residential services. We also do manufacturing. Acumatica was really the only thing that checked all the boxes, and we couldn't have done it without Innovative Cloud Solutions. We really take a lot of time to understand our customer's business. And when they were considering making the move to Acumatica, some of the things that we discussed was the ability to manage multiple companies under one roof, if you will. It was very important to us, especially given this last year that things be on the cloud and be more secure off premises. We were on Sage, and we were scheduled to go live on July first, and the ransomware hit on June thirtieth. It was devastating in terms of what happened to our servers. A lot of software and hardware went down for for some time. The fortunate thing was Acumatica, obviously, is web based, and so we were able to get data from that. Even with all of that, the auditors are saying this is, one of the best audits that Seneca Cayuga has had because of the reporting available in in Acumatica. Not only do we employ folks with all kinds of abilities, but we also SourceUSA and RemakeUSA, and we're very proud of that. We are going to be using Acumatica manufacturing suite to help us get a handle on the cost of production. We bid military contracts. You need to know your costs inside and out because that profit margin can only be like five percent. We'll be able to know if we can bid on a job or not like that. I challenge anyone to run a nonprofit entity because there's not as many resources, and so we have to be on point with what we do every day. Acumatica is a part of everything we do. So this will actually bring it all together with your financial system along with our inventory system, kind of like a puzzle time you're putting it together. For me, Acumatica means flexibility in every single thing we do because that is the only way we're gonna grow and ultimately help us with our mission.

Acumatica Cloud ERP solution for Mozaic

Company Highlights

Location

NY, USA

Industry

Non-Profit, Manufacturing, Service Management, Healthcare

System Replaced

Sage, Microsoft Dynamics (GP, SL, legacy, etc.)

Sub-Industry

Manufacturing, Nonprofit

Number of Employees

500-1000

Revenue

$10M - $50M

Product Used

Acumatica Manufacturing Edition

Applications Used

Order Management, Inventory Control, MRP, Manufacturing Data Collection, Warehouse Management

Integrations Used

Celigo

50% cut

in administrative costs

7 Days

Faster month-end close time

Eliminated

manual processes

Challenges

Mozaic, a not-for-profit organization offering social services, also operates Finger Lakes Textiles, which makes apparel for the U.S. Armed Forces. A consolidation with another organization left it running on Microsoft Dynamics and Sage, which were prone to crashes, lacked scalability, and required manual processes. The organization relied on spreadsheets and Access databases, leading to double entries and inefficiencies. It had limited funds, regulatory demands, and a shrinking donor base.

“The legacy Microsoft Dynamics system would sometimes be up, sometimes be down, and was on-premises. It was susceptible to our network going down, and we had security issues.”

Tammy Raub, Chief Financial Officer

Mozaic

ERP Solution

Mozaic chose Acumatica because it met all the critical requirements, including scalability, cloud-based functionality, and the ability to handle nonprofit and for-profit operations. Acumatica offered unlimited user access, self-service features, and robust fund accounting capabilities. It was the only solution that checked all their “must-have” and “nice-to-have” boxes, providing a cost-effective alternative to expensive systems.

“We were planning to expand and wanted to scale without per-user fees. We wanted scalability, and that’s what Acumatica brought to the table.”

Tammy Raub, Chief Financial Officer

Mozaic

Outcome

With Acumatica, Mozaic streamlined processes that eliminated manual double entries, gained real-time access to data, and reduced month-end close by seven days. The cloud-based system provided secure, uninterrupted operations, even during a ransomware attack. All 700+ employees have access to the system, and they have the power to create custom dashboards. Administrative costs for a partner nonprofit were cut in half.

“Acumatica is a part of everything we do and supports every single thing that is missional to us.”

Tammy Raub, Chief Financial Officer

Mozaic

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