“Acumatica was easier to use, an up and comer, and aligned with our business focus on customer experience,” says Peterson. “Acumatica gave us personal attention and demonstrated that they cared about learning our business rather than just marketing their solution. We are that kind of company too. We also thought (the product) was very intuitive.”
“We loved the licensing model,” adds Boyle. Offering its modules as a subscription based on usage “is very progressive and I like it a lot.”
“We tried to leave cost out of the equation initially, but it was just too compelling,” he adds. “If we had to pay per seat, there would be a big increase in costs. We have a lot of lightweight users and with Acumatica’s unlimited users, the cost is very fair.”
About 50 of the company’s 170 employees now use Acumatica.
The Implementation was a smooth process and Go Live was almost a non-event Boyle and Peterson say, thanks to the robust customer help Acumatica and its user base provides.