Customer Success Stories Successful ERP Implementation - Superprem Industries
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Superprem Industries
Superprem Industries Moves to the Cloud to Gain Insights and Empower Employees
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Acumatica Cloud ERP solution for Superprem Industries

Company Highlights

Location
Headquartered in Richmond, B.C., Canada with additional distribution centers in Calgary and Montreal
Industries
Wholesale Distribution, Manufacturing, Retail
System Replaced
Sage Intacct
Sub-Industry
Distribution, Building Products
Number of Employees
25-50
Revenue
$1M-$10M
Product Used
Acumatica Distribution Edition
Applications Used
Expense Management, Multiple Currencies, Inventory Control, Order Management, Case Management
Integrations Used
BigCommerce, Netstock, REPAY

81%

less time for commission reporting

12%

increase in sales in 6 months

2-3 minutes

saved per transaction removing database copying

Challenges

Superprem Industries, a wholesale distributor of sinks and bath products, faced operational inefficiencies due to outdated Sage software. Disconnected databases caused inaccurate inventory, led to lots of manual data entry, and time-consuming processes, hindering growth and communication.

“Before Acumatica, inventory was a nightmare. We would only get accurate inventory once a month.”

Kevin Chiang, Chief Business Development Officer

Superprem

ERP Solution

Superprem chose Acumatica for its affordable, cloud-based ERP platform with unlimited-user pricing and strong community-driven development. The system’s flexibility and intercompany module addressed its needs without requiring extensive IT resources or external modifications.

“None of the other ERPs have the model Acumatica has with unlimited users, which charges you by how much you use, which we found really attractive.”

Kevin Chiang, Chief Business Development Officer

Superprem

Outcome

With Acumatica, Superprem streamlined operations, improved communication, and gained real-time inventory visibility. Employees are more efficient, and saved hours on tasks. Customer service improved because employees had increased transparency and real-time data, and the company rolled out same-day shipping.

“With Acumatica, interoffice communication has been incredible. Everyone has become more efficient since they don’t have to spend time emailing or phoning each other for information.”

Kevin Chiang, Chief Business Development Officer

Superprem

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