Tien Phong Plastic South

“The most important reason why we chose Acumatica was that it is flexible,” says Thanh. “We also looked at SAP and Oracle, but those systems were not flexible or easy to customize to our needs.” Customization was critical, she said, because as the business grows, executives will need to make system changes to achieve certain business initiatives.

“Also, Acumatica does not require a strong expert in-house to maintain the whole system; we can outsource some tasks to service providers,” Thanh says. This allows her team to focus on ensuring the system meets the company’s requirements, rather than always having to maintain servers and software licenses.

Tien Phong Plastic also chose Acumatica because it can be accessed from anywhere. “We do believe in the trend of “going mobile”, hence, we aim to be able to work from anywhere, on any device, simply using the internet to connect to the application from any place,” she says.

After testing Acumatica for several months after implementation, Tien Phong Plastic is now running Acumatica fully. All company information is housed in one central platform, eliminating the need to reconcile data between systems as they previously did. Tien Phong Plastic continues to configure the system with the help of Patsoft JSC’s Triet, who is making sure Acumatica is fine-tuned for the company’s business processes.

“Everything – manufacturing, sales and accounting – is processed in one system; that’s why we decided to make the change to Acumatica,” says Thanh.  “It is helping the management team access the data in real-time.” Gaining access to real-time information helps the team make better decisions faster.

Improved Communication, Teamwork

Now that all employees have access to the Acumatica platform and understand the business from quote to invoicing to manufacturing to shipping and receiving, teamwork and collaboration has improved. “Although users needed time to get used to and be efficient with the new system, our workforce has been upgraded and is now more professional, more skillful, and efficient,” she says.

“They now understand the reason for what they’re doing and see the benefit of the new business solution,” Thanh adds. “They understand the entire process and everyone is clear on what needs to be done. They see that all processes are related, and why they need to synchronize with each other to get their jobs done. It has improved teamwork.”

Adding CRM, Mobility

After fine-tuning Acumatica Cloud ERP, Tien Phong Plastic plans to add more Acumatica modules such as its CRM and other applications that allow some of its processes to be completed remotely.

“We also plan to integrate barcoding at the SKU level, and are now looking for a third party solution so we can print barcodes on the pipes,” Thanh says.

Patsoft JSC deserves a lot of credit for Tien Phong Plastic’s successful Acumatica implementation and support, Thanh says. “Patsoft JSC did a great job in consulting and demonstrated great project implementation and management,” she says. “We look forward to continuing our growth now that we are live and successful with Acumatica.”