ToughBuilt makes hardware/tool bags, kneepads, sawhorses, and other construction-related products. The company operated on QuickBooks, which lacked EDI capabilities and forced them to rely on manual processes, spending hours daily re-entering data from spreadsheets. This slowed order processing, making it difficult to scale operations without hiring more staff. Tracking inventory across multiple locations was cumbersome, and communication with sales was limited to phone calls and email.

With Acumatica, ToughBuilt automated order processing, slashing entry times from hours to minutes. The company eliminated manual work, and avoided having to hire more data entry staff. They gained real-time data access and robust reporting capabilities, replacing outdated monthly updates with instant insights. Acumatica’s scalable cloud platform streamlined workflows across the organization and paved the way for additional expansion.