Customer Success Stories Successful ERP Implementation - Traveldoo Technologies
Expedia Inc. Subsidiary Expands Into New Countries Rapidly with Acumatica's Cloud-Based ERP
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Acumatica Cloud ERP solution for Traveldoo Technologies (an Expedia Inc. Company)
Suburban Paris, France
Travel and hospitality
Apps Replaced
New to Cloud ERP

Traveldoo Technologies (an Expedia Inc. Company)

  • Saves 1.5 days a month consolidating statements
  • Real-time access to financial data
  • Automated invoicing and billing based on complex rules and policies
  • Drives multi-country business with multiple currencies
  • Enabled collaboration with suppliers and resellers of products and services
Rachid Ouaddour
"Now I have a system that provides me with enough analytics to drive my business and support the way we report."
Rachid Ouaddour, Finance Manager (prior)
Traveldoo Technologies (an Expedia Inc. Company)
ERP Solution


Traveldoo Technologies needed:

  • Real-time financial data
  • Flexible system, one that could support the complete automation for invoicing customers
  • Multiple currency capabilities that could be accessed over the internet from anywhere
ERP Solution

ERP Solution

Traveldoo’s Finance Manager, Rachid Ouaddour, who previously worked for Accenture, knew exactly what he didn’t want when selecting an ERP. At previous companies, he had used SAP and another large ERP system; neither was flexible or user-friendly. “One of the implementations was very difficult, it took 10 months for a very small entity.” Neither system was easy to use, he adds.

Mr. Ouaddour looked at Sage and Microsoft Dynamics Navision and the outside accountant handling Traveldoo’s accounting recommended Acumatica. SiPD, an Acumatica Gold Certified Partner based in Quebec, Canada, had already translated Acumatica into French for the French Canadian market.

A demo of Acumatica was all Mr. Ouaddour needed to make his decision. “Compared to SAP and the other ERP system I had used, when I saw Acumatica, I said ‘Wow, it’s easy to use, easy to record and easy to generate a report,’” he says. “That is not the case for other solutions. When I was thinking about my team and I, I knew I wanted a solution that was easy to use, easy to understand, easy to implement, and not expensive—and that is Acumatica.”



“Acumatica is an easy-to-use SaaS system [powered by Amazon Web Services] that I can use with just a browser and a password,” Mr. Ouaddour says. “I don’t need a server and there was no additional hardware needed. When I log in, I have a system where I can see key information and find transactions easily.”

Acumatica is intuitive, and drilling down to needed details is easy, he says.

“Acumatica manages both our France and UK operations allowing me to see results in EUR and GBP. At the end of the day, I can push one or two buttons and have a complete profit and loss statement for all of Traveldoo in a single currency,” he says. That feature is important because the company is expanding into new countries, he says.

“We intend to become a leader and an international company, and now we are more efficient in our processes, especially in invoicing and analytics, which allows us to better understand our revenue streams and our outcomes,” says Mr. Ouaddour. “It was hard to have that granularity with an outside accounting system.”

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