When the pandemic hit, a 10-fold increase in transactions illuminated the flaws POLYWOOD had with its back-office systems. The sustainable plastic furniture maker was using manual processes and a legacy ERP that frequently crashed. Scheduling and inventory management were inefficient; employees relied on Excel spreadsheets and employee memory. Orders were delayed, and peak season required 80-hour workweeks. POLYWOOD’s disconnected systems clearly hindered its growth.

With Acumatica, POLYWOOD gained real-time data visibility and eliminated manual processes. The platform streamlined operations, reduced shipping times, and improved order processing efficiency. Employees no longer work 80-hour weeks during peak seasons. Acumatica’s automated workflows enhanced productivity, while its seamless integration with third-party applications provided a unified data source. With its modern, scalable platform, POLYWOOD is now extending its sustainable product line and delivering exceptional customer experiences.