Acumatica customer bill of rights

Our customers have a right to:

A readily comprehensible and not frequently modified SaaS end-user license agreement (EULA)
A flexible, open platform for rapid integrations
Consumption-based licensing that does not inhibit business growth
Sustainable pricing with annual increases of no more than 3%
ERP implementations without hidden fees
Deployment flexibility
Ownership of and access to THEIR data, anytime
Consistent, 24/7 customer service
Local business expertise
Dual layers of support

Hear From Our Customers

Acumatica allows us to concentrate on the business itself while not worrying about the software. All the data goes into one database, so it's one version of truth.

Yuri Dorovskikh
IT Manager, OFS International
Acumatica has completely changed our business. I just look in the accounting and all the information from the sales is in there… For our business that’s a big deal.

Ronald Krieger
CFO, Consolidated West Distributing
Acumatica provided us with a web-based solution that we could install on-premise. This provided on-the-go access to data without locking us into a SaaS provider.

Jay Cheng
CFO, J. Goodin
We wanted a scalable solution with modules that let us plug in human resource capabilities and others. With Acumatica, the implementation was simpler.

Geoffrey Hamilton
CEO, Exera
Having Acumatica Manufacturing Edition and Scanco integrated allows us to manage all our inventory from a single location. We can easily look it up in the system and have confidence that it’s accurate.

Chad Treadwell
Vice President of Operations, FSC Lighting
Acumatica has been really transformative for our business. It made our team joyful about how they were working, not stressed or worried.

Chris Williams
Director of Business Operations, Interaction Associates
I truly believed Acumatica would be good to partner with after seeing the innovative technology Acumatica is bringing to help modernize the industry.

Anderson Pinto
Owner & CEO, Hartzell Construction
When we saw Acumatica, we totally switched gears. We selected Acumatica due to the ease of use. Cost was another factor. Licensing with Acumatica is all about the resources and usage rather than how many users you have. Acumatica made a lot more sense for our business model because a lot of our users are in support roles, and not in the software regularly, so paying (a full seat license) to access a system once or twice a month didn’t work for us.

Shivani Raval
Director of Operations, Fidelux
Acumatica will speed up our business process and make us more efficient, benefiting our business as well as the clients we serve.

Louis Hartanto
Co-Owner & Development Manager, OneMed Health Care

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