Acumatica customer bill of rights
Our customers have a right to:
- A readily comprehensible and not frequently modified SaaS end-user license agreement (EULA)
- A flexible, open platform for rapid integrations
- Consumption-based licensing that does not inhibit business growth
- Sustainable pricing with annual increases of no more than 3%
- ERP implementations without hidden fees
- Deployment flexibility
- Ownership of and access to THEIR data, anytime
- Consistent, 24/7 customer service
- Local business expertise
- Dual layers of support