Acumatica customer bill of rights

Our customers have a right to:

A readily comprehensible and not frequently modified SaaS end-user license agreement (EULA)
A flexible, open platform for rapid integrations
Consumption-based licensing that does not inhibit business growth
Sustainable pricing with annual increases of no more than 3%
ERP implementations without hidden fees
Deployment flexibility
Access to THEIR data, anytime
Consistent, 24/7 customer service
Local business expertise
Dual layers of support

Hear From Our Customers

Acumatica offers us the flexibility to add incremental users at our discretion, without the waste and expense of adding entire blocks of users.

Norman Bentley
Information Systems Technical Support Representative, Soundcast, LLC
Acumatica has been brilliant and we can’t live without it.

Nathanial Fairweather
Managing Director, Triode
We looked around for quite a while for what we wanted—an ERP that could integrate with a POS and our website and one that would only cost a couple hundred thousand. Everyone told us that it didn’t exist, that it would cost $5 million. ‘In your price range,’ they said, ‘there are no integrated systems.

Bram Kleppner
CEO, Danforth Pewter
The fact that Acumatica offers an unlimited user license was important to us a company that’s looking to grow because it allows us to expand without having to contact the vendor and renegotiate for new users. We can just keep the business moving.

Steve Cates
Former President, Ray Allen Manufacturing
We have a workforce hungry for KPIs and metrics and Acumatica provides our employees and upper management with actionable data at their fingertips.

Rebecca Ogle
CFO, Safety Management Group
Acumatica was part of our business almost from day one. We knew it was the best system to build our business then, and it would be the right choice to grow our business later.

Desaree Romer
Manager of Client and Corporate Accounting, Caystone Solutions
I would definitely recommend Acumatica to other businesses. It covers the full ERP functionality, it integrates with other products well, and it’s cost-effective.

Derek Szabo
Managing Director, Devil’s Peak Brewing Company
Acumatica’s unlimited pricing structure was a big factor. With NetSuite, we knew we would be dealing with Oracle (NetSuite’s new parent) and felt its pricing would be going up, knowing how large companies operate.

Brett Davis
Operations Manager, Bob Davis Sales
Acumatica’s SaaS solution provided users with access to real-time data across seven companies in three different locations.

Barbara Page
Controller, Quantum Group

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