Acumatica customer bill of rights

Our customers have a right to:

A readily comprehensible and not frequently modified SaaS end-user license agreement (EULA)
A flexible, open platform for rapid integrations
Consumption-based licensing that does not inhibit business growth
Sustainable pricing with annual increases of no more than 3%
ERP implementations without hidden fees
Deployment flexibility
Ownership of and access to THEIR data, anytime
Consistent, 24/7 customer service
Local business expertise
Dual layers of support

Hear From Our Customers

We looked around for quite a while for what we wanted—an ERP that could integrate with a POS and our website and one that would only cost a couple hundred thousand. Everyone told us that it didn’t exist, that it would cost $5 million. ‘In your price range,’ they said, ‘there are no integrated systems.

Bram Kleppner
CEO, Danforth Pewter
The ease in which Acumatica works and how it looks and feels compared to Microsoft Dynamics, Sage, and Oracle NetSuite, there’s not a whole lot of comparison. Acumatica leads the pack.

James Craig
CEO , Industrial Specialty Services USA LLC (ISS)
I am constantly amazed with how Acumatica seems to just "work." Anything we seem to imagine the system could do, we've been able to make happen without the assistance of external modifications.

Kevin
Chief Business Development Officer , Superprem Industries
Carrying a multi-million dollar inventory, you’ve got to have good controls for that … With the new controls that Acumatica has in place, our inventory is much more accurate.

Roger Collins
CFO, Demtech
We love having Acumatica in the cloud. That means we don’t have to host it ourselves, have on-site hardware and redundant systems, or perform backups ourselves.

Greg Lems
Director of Engineering, FoodMaven
The software isn’t driving how we do business. We dictate how we need to use it.

Chad Lockwood
President and CEO, Lockwood Products
With Acumatica, every employee can get access to ERP data, from wherever they are when they’re traveling. Our customers can get access to ERP data. We’ve never had the capability to offer this before we had Acumatica. That is definitely a big plus for us.

Darren Wilson
Senior Project Manager, PracticeMax
Acumatica is the backbone of our cloud environment. It has already changed the way we do things, improving efficiency. It will clearly strengthen our company in the long run.

Ehren Dimitry
President & CEO, Panova (formerly AME Corporation)
With Acumatica, we can double the size of the business without doubling the space and the people because we have power in the information. We can work more logically, provide better service and save millions in labor by not having to double the staff size.

Ben Leinster
CEO , AFF|group

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