Acumatica and VTEX are two cloud-based platforms that work together to provide a complete solution for e-commerce and enterprise resource planning (ERP). Acumatica is an ERP system that helps businesses manage their finances, inventory, operations, and customer relationships. VTEX is an e-commerce platform that enables businesses to create and manage online stores, integrate with marketplaces, and offer omnichannel experiences. By integrating Acumatica and VTEX, businesses can benefit from the following features:
Real-time data synchronization:
The integration allows data to flow seamlessly between Acumatica and VTEX, ensuring that both systems are always up to date with the latest information on products, prices, orders, customers, and inventory. This eliminates the need for manual data entry and reduces the risk of errors and inconsistencies.
Automated order fulfillment:
The integration enables orders placed on VTEX to be automatically transferred to Acumatica for processing, invoicing, and shipping. The integration also supports partial shipments, backorders, returns, and refunds. The order status and tracking information are updated on both platforms, providing visibility and transparency for both the business and the customer.
Improved inventory management:
The integration allows businesses to manage their inventory across multiple channels and locations using Acumatica’s advanced inventory features. The inventory levels are synchronized with VTEX, ensuring that the online store always reflects the accurate availability of products. *
Enhanced customer service: The integration allows businesses to access comprehensive customer information from both Acumatica and VTEX, such as contact details and order history This enables businesses to provide personalized and proactive customer service across many touchpoints.
* Inventory level synching coming soon.
Cloud 9 ERP Solutions is a Gold Certified and Award-Winning Acumatica Partner who has been exclusively implementing and supporting Acumatica since 2012. The Vtex Commerce Connector is more than just an integration, it's an advanced ecommerce workflow that greatly compliments your Acumatica experience.
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