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DesktopShipper

DesktopShipper is an integrated shipping and order management solution for Acumatica customers. Our platform is designed for enterprise e-commerce retailers and fulfillment companies looking to improve their margins by reducing shipping costs and removing manual decision making from the process to increase operational efficiency. With DesktopShipper, orders from all of your sales channels are consolidated into a unified, workflow-based interface where they can be processed at scale with real-time carrier rates.

DesktopShipper integrates with Acumatica through two primary methods:

1. Shipment Pull and Writeback: DesktopShipper scans barcodes/LPNs to retrieve shipment details for rating and labeling, and then sends a writeback to Acumatica with the shipment confirmation details. By setting predefined SKU-to-box assignments, our platform automates box selection, optimizes space utilization, and minimizes packaging waste, enabling you to rate and ship an order with a single click.

2. Sales Order to Shipment: DesktopShipper extracts sales orders to allocate and pack items, rate and label them, and confirm the shipment status in Acumatica as fully shipped. This method allows selective importation of specific sales order types, allowing for more focused handling and processing of orders. You can rely on DesktopShipper’s advanced business rule logic to ensure that orders are automatically routed correctly. Generate custom packing slips per package, and split packages into multiple boxes to complete an order. Then, use our scan verification feature to confirm the correct items are packed before printing the label and shipping the package.

At the core of our solution is our unique client-profile-based platform architecture, advanced business rule logic, and extensive carrier integrations–allowing you to set very detailed configurations for each location within your operation. Once configured, these features work in tandem to automate complex decision-making, thus offloading the burden of manual input, reducing human error and the time it takes to ship packages.

  • Fulfilled by ISV
Benefits for Your Business

Key features

  • White-glove consulting, implementation, and support services available
  • Shop real-time rates across carriers, and compare rates across different accounts of the same carrier
  • Rate shop entire batches, processing multiple threads simultaneously
  • Automatically prevent duplicate label printing
  • Flexible batching and multi-box shipments
  • Scan to print labels and PDF output capabilities
  • Customizable order grid with advanced search and tagging
  • Integrated customs documentation for international shipments
  • Automated packing optimization with Cartonization
  • 95+ integrations with major e-commerce platforms and carriers
  • Flexible deployment methods: Web App, API, On-Premise Hybrid
  • Discounted carrier rates for USPS, UPS, and others

About DesktopShipper

Since our founding in 2004, DesktopShipper has made it a mission to empower shippers to thrive in a rapidly changing industry. We are dedicated to supporting, assisting, and providing our customers with the necessary information to succeed in the online retail market. We constantly strive to offer the most advanced shipping technology available, ensuring that our solutions not only meet but exceed the evolving needs of modern commerce. Our commitment extends beyond simply meeting expectations; we go the extra mile by offering consulting, implementation, and support services to ensure the needs of our clients are comprehensively fulfilled, tailoring our services to help them achieve their business goals.

We uphold the highest standards of integrity, ensuring that we do the right thing every time. Our ethical approach builds trust and long-lasting relationships with our clients. By harnessing industry-leading relationships, we empower every shipper with access to the best resources and knowledge available, enhancing their shipping capabilities.

For two decades, DesktopShipper has been at the forefront of shipping innovation, continually evolving to offer scalable and efficient solutions that help businesses globally reduce costs, save time, and enhance customer satisfaction. Our foundation of innovation, integrity, customer-centricity, and collaboration has earned us accolades, including being named a FrontRunner for Shipping Software by Capterra in 2023. These values and our unwavering commitment to excellence are what drive our success and the success of our customers in the dynamic world of online retail.

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