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Call Tracking and Analytics

Communify's illia Integration Platform provides real-time screen pops and advanced call analytics for Acumatica customers using GoToConnect for business telephony. You can easily view relevant customer information from your acumatica system that is instantly displayed within a pop up window on your computer when an inbound call is received or an outbound call is made.

This allows staff to operate more efficiently, and provides a better customer experience as your teams will have account info and historical conversation data immediately displayed, with new data syncing back to acumatica from the 'call notes' section of illia.

With illia by Communify, connecting your GoToConnect phone system with Acumatica for powerful real time integration benefits has never been simpler.

Communify is a vertically focused business intelligence platform. It is an engagement, call tracking and analytics platform that presents easy to understand data and analysis using a modern user-centric approach under one umbrella. Communify’s platform is illia. Our Specialization within a few key markets allows us to keep up with the leading trends and latest news within the industries we serve, providing a better outcome for our clients and partners.

Acumatica Certified Application
  • 2021 R2, 2021 R1
Industry Served
Cross industries
Benefits for Your Business

Key features

  • Screen-Pops for Incoming and Outgoing Calls
  • Call Tracking
  • Automated Reporting
  • Advanced Caller-ID Lookup
  • Detailed Call Analytics
  • Missed Call Notifications
  • Active Live-Calls Display
  • Automated ERP Data-Sync
  • NEW 'Lost Call' Feature

About LogMeIn

The work-from-anywhere company before work-from-anywhere was a thing.
Powered by category-defining products like GoTo, LastPass, Rescue, Central and more, LogMeIn has become one of the world’s largest SaaS companies with tens of millions of active users, more than 3,500 global employees, over $1.3 billion in annual revenue and approximately 2 million customers in over 190 countries.

Today, LogMeIn is the trusted partner for companies of all sizes to connect, collaborate, secure their workforces, and support employees and customers. Our portfolio of essential products helps you:

Enable flex, hybrid, and remote work policies, keeping your employees happier, safer, and more productive 
Guarantee business continuity in the face of disruptions, with teams and operations running 
Accelerating your ability to hit sustainability goals, while reducing costs

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