Recurring Billing
Create contract templates for recurring billing in the accounts receivable process, including monthly fees, setup fees, renewal fees, consumption-based fees, overage charges, and minimum charges. Specify start and end dates, renewal terms, billing schedules, and line items. Link contracts to case management and employee time sheets to include billable hours and customer support hours on invoices.
Multiple AR Accounts in GL
Map groups of customers to different AR accounts in the GL, and override default AR accounts during document entry. Acumatica tracks account assignments and applies the correct offsets and amounts when payments are applied, supporting consistency in the AR process.
Multiple Currency Support
Issue invoices and collect payments in any currency. Maintain customer balances in both the foreign currency and the base currency. Automatic currency translation provides real-time adjustments based on current rates, supports currency triangulation on payment, and calculates realized and unrealized gains or losses for open items. Support multiple base currencies and consolidated reporting across companies with different base currencies.
Automated Tax Reporting
Manage tax exemption certificates, automatically calculate sales and VAT taxes on standard and prepayment invoices, and prepare tax filing reports. Override customer default tax zones during document entry. Support multiple tax items per document line, deduct tax from price when needed, and calculate tax-on-tax.
Customer Prepayments
Streamline collections through automated emails with payment links or QR codes for invoices and share them with customers for quick, convenient payment. Payments received automatically update the open invoice balance.
Customer Balances and Credit Limit Verification
Automatically enforce credit limits at order entry and invoicing. Configure options to block invoice processing or issue warnings. Create dunning letters for past-due accounts and include related documents and fees; customize messages and attachments to support customer communications. Use these controls alongside payment status visibility, and temporarily increase credit limits when appropriate.
Manage Customer Refund Balances
Apply partial or full refunds to payments, prepayments, and credit memos. Track and report balances by customer for clearer reconciliation.
Payment Reversal and Automatic Payment Application
Support consistent payment processes by automatically applying payments to the oldest outstanding documents. Easily void incorrect payment applications; affected balances are automatically reversed.
AR Aging by Project Report
Display an AR aging report by project instead of by customer to help reduce days sales outstanding (DSOs) and improve collection efficiency.
Sales Commission Calculation
Automatically calculate sales commissions. Split commissions among multiple salespeople, link them to specific invoice line items, and pay them when an invoice is issued or when payment is received. Calculate commissions monthly, quarterly, or annually.
Overdue Charges Calculation
Automatically calculate and apply overdue charges. Compute overdue charges as a percentage or as a minimum charge amount. Write off overdue charges in full or partial when processing a customer refund.
Small Balances Write-off
Write off small document balances using a maximum write-off limit and an eligible customer list to keep write-offs consistent with policy.
Cash Basis Accounting
Record revenue and expenses when payments are received or disbursed instead of when the underlying transactions occur.
Audit Trails
Acumatica provides a complete audit trail of transactions. Transaction records cannot be deleted or cancelled; errors are corrected through documented reversing entries. The system tracks the user ID of who entered and modified each record. Notes and supporting electronic documents are attached directly to transactions, helping finance teams review activity across accounts receivable and related financial workflows such as accounts payable.
Customer Account Security and Date Integrity
Specify which individuals and roles can view or modify customer account information and balances. Improve accuracy by validating dates on financial forms, processes, and projects, and reject dates that do not match a financial period in the master calendar.
Self-service Customer Portal
Thrill customers with self-service access to account information, balances, and connected Acumatica Payments for secure invoice payments.
Support for the Authorize.Net API
Support secure payment processes with PCI DSS-compliant integration with Authorize.Net. Sensitive credit card information is not stored in the Acumatica ERP database; the system sends customer card details to the processing center through an encrypted channel.
Process POS Payments
Activate or deactivate POS terminals and accept payments from POS terminals. Track transaction status and update POS payments in the system, resend transactions to the terminal, authorize and void POS transactions, and issue full or partial refunds as needed.
Transmit Level 3 Data on Commercial Card Payments
Improve profitability by transmitting level 3 data to help lower interchange rates. When a transaction is captured, the payment gateway verifies the card used and sends default line-level data to the card network. The merchant then sends the correct data from the documents where payments are applied.
Anomaly Detection in Inquiries
Enhance compliance and data accuracy with machine learning anomaly detection that helps identify data irregularities. Quickly isolate records that deviate from normal data patterns, such as exceptions in sales order margins.