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Acumatica 2018 R2 Continues Driving Customer Satisfaction and Usability

September 12, 2018

Next stage of rapid growth fueled by industry-specific solutions

BOSTON, MA., September 12, 2018 — the world’s fastest-growing cloud ERP company today announced its second annual product update, Acumatica 2018 R2, while customer satisfaction with the product continues to scale new heights.  Industry analyst reports and third-party surveys show strong customer validation for Acumatica’s customer-centric approach to product development, including:

  • the highest customer satisfaction rating among all vendors surveyed for Gartner’s Magic Quadrant for Cloud Core Financial Management Suites for Midsize, Large and Global Enterprises 2018
  • the winner vs. three other leading ERP platforms in the G2Crowd User Satisfaction Ratings 2018
  • ranked highest in Usability on the Nucleus Research ERP Technology Value Matrix for 2016, 2017, and 2018

“We have stepped in to fill a void that is not being met by larger, less nimble competitors,” said Jon Roskill, CEO, Acumatica. “Our focus in this 2018 R2 release on usability, customer satisfaction and compliance addresses the changing market requirements of today while also representing our targeted response to customer feedback –new dashboarding capabilities is a perfect example.”

Best in Class Business Functionality

Acumatica 2018 R2 includes Financial Management enhancements so multi-entity companies can close books independently of one another. It also supports updated Tax Calculation Integration, providing a choice of sales tax calculation providers, and offers additional functionality to support deferred revenue recognition for ASC 606 compliance.  Advances in the Project Accounting module support connected businesses by allowing salespeople to work collaboratively with project managers to create quotes and convert them to projects. CRM upgrades include a deeper Outlook integration linking email activities with any contact in the system and GDPR Compliance Tools to simplify and safeguard the handling of personal data. Portals have been enhanced so organizations with multiple companies and branches can better control information that is visible to specific customers.

Industry Specific Solutions

R2 Distribution Management offers several ease-of-use improvements, including improved discount functionality to save time in sales, order management, purchasing, and accounting. New landed cost enhancements streamline purchase receipt processing and provide additional landed cost allocation capabilities. The purchase return process improves control over returns, including the needed accounting transactions and shipping improvements that match freight costs to shipments and reduce operating costs.

R2 Manufacturing Edition makes improvements to Advanced Planning and Scheduling (APS), equipping manufacturers to consistently and cost-effectively set accurate and reliable delivery dates. Integration with the Project Accounting module aggregates cost tracking over multiple production runs so businesses can determine profitability for large jobs and contracts. The bill of materials includes additional revision status controls and production management provides additional processing screens for streamlining processes.

R2 Field Service Edition includes allocation and prepayment features to support industries involved with selling and installing custom items. Enhanced purchase order integration works with new service order statuses to ensure that materials are available when appointments are scheduled. Additional cost tracking provides field service companies with insights regarding service order profitability.

R2 Commerce Edition supports additional sales order processing workflows for an omnichannel experience, and R2 Construction Edition includes project management features such as conversions from RFIs to change order requests, quote creations linking to CRM and to a project, and improved automatic processing that connects bills to lien waivers.

The Acumatica xRP Platform

With 2018 R2 Acumatica continues to prioritize mobile functionality, including push notifications, navigation, and customization updates that improve usability. Continual improvement to the UI includes targeted pop-up notes, branch navigation, and date management with this release.

Reporting now displays pivot tables directly alongside Generic Inquiry results and, in the Generic Inquiry function, the navigation side panel allows users to navigate and manage the details of specific records in an inquiry using the same screen. For those creating and distributing regular reporting packages, the new release allows for stringing reports together by creating multiple reports for merging into a single package before sending as an HTML or PDF file.

About Acumatica

Acumatica provides cloud-based business management software that empowers small and mid-size companies to accelerate their businesses. Built on cloud and mobile technology and a unique customer-centric licensing model, Acumatica delivers a suite of fully integrated business management applications, such as Financials, Project Accounting, Distribution, Commerce, Manufacturing, Field Service, Construction, and CRM, on a robust and flexible platform. For more information, visit www.acumatica.com.

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