Vermont-based flower company American Meadows, which operates three companies, ran on a legacy mail order system, a legacy accounting ERP, and Magento eCommerce. None of the systems were connected. The ERP required manual journal entries to sync with accounting, leading to inefficiencies and errors. Seasonal staff faced steep learning curves with the outdated software, complicating annual onboarding. American Meadows wanted to connect its locations and its online store.

With Acumatica, American Meadows gained a unified system that eliminated duplicate data entry, saving time and reducing errors. They achieved real-time data access, streamlined remote onboarding, and scaled operations to meet a 75% sales increase during the pandemic. Enhanced dashboards provided actionable insights, improving customer satisfaction by identifying and resolving issues quickly, particularly when they discovered 12 unshipped orders. Acumatica’s flexibility and integration capabilities allowed them to personalize customer experiences.