DDB Unlimited produces rugged enclosures for use in telecom, traffic, security, electrical (NEMA), and other applications. The company has multiple product lines that are shipped around the world to major industry players as well as single purchase customers. Rapid growth required DDB Unlimited to automate and improve processes across multiple locations and production facilities.
Prior to trying Sage MAS 90, DDB Unlimited used QuickBooks for accounting processes and Profit 21 for CRM activities. Sales orders arrived via phone, fax, and email. Inventory and production processes were being tracked manually.
Having separate systems for different processes created extra work including dual order entry, manual import and export processes, manual accounting, and offline reporting. DDB Unlimited decided to investigate an ERP system to streamline and automate these systems.