New England Tile
Tile and Stone Importer Switches to Acumatica, Improves Customer Service Efficiency
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Acumatica Cloud ERP solution for New England Tile

Company Highlights

Location
Fairfield, CT
Industry
Retail
System Replaced
New to Cloud ERP
Country
USA
Number of Employees
1-25
Revenue
$1M-$10M
Product Used
Acumatica Distribution Edition
Applications Used
Expense Management, Multiple Currencies, Inventory Management, Order Management, Contracts Management
Sub-Industry
Distribution, Retail, Building Materials

$6,000

saved per year eliminating server requirements

8,000+

products managed in inventory

96% time

saved for address mapping

Challenges

New England Tile, a tile and stone importer and seller, faced challenges with its aging server and Everest ERP software. The server was unreliable, and Everest’s upgrade costs were prohibitively high. Additionally, the company was dissatisfied with Everest’s support. These issues hindered efficiency and productivity.

“With Everest, we kept trying to patch the server and add this and that, but we were really running on empty.”

Pat Mobilio, Owner

New England Tile

ERP Solutions

New England Tile chose Acumatica for its comprehensive ERP capabilities, including accounting, inventory, and sales integration. The system’s adaptability to the company’s evolving needs and its user-friendly interface were key factors in the decision. The ability to customize reports and processes to fit their business requirements further solidified the choice.

“To have all that functionality integrated together with Acumatica just makes our job a whole lot easier.”

Pat Mobilio, Owner

New England Tile

Outcome

With Acumatica, New England Tile achieved significant cost savings, improved productivity, and enhanced customer service. Employees seamlessly track orders and communicate with customers directly from the system. The customizable features and reliable support modernized their operations, making them more efficient and professional. The company eliminated its server-related issues, and no longer worries about server outages.

“Acumatica makes us professional, modern—on the cutting edge of ERP software.”

Pat Mobilio, Owner

New England Tile

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