OneMed Healthcare, a leading medical supplies distributor in Indonesia, faced significant challenges with its outdated, homegrown ERP system. Frequent crashes caused hours of downtime, limited productivity and required server restarts every two hours. The system couldn’t scale beyond 15 branches or 150 users, lacked dashboards, and required costly outsourcing for financial reports. The legacy system offered no sales order functionality or access controls, hindering growth.

With Acumatica, OneMed eliminated system crashes, boosted productivity and allowed employees to focus on growth. They gained real-time visibility into over 2,000 SKUs, streamlined sales order processes, and improved customer service. Dashboards provided instant financial insights, supporting data-driven decisions. The cloud-based system’s mobility allowed seamless access, even during travel, while its flexibility enabled compliance with local tax and government requirements.