Santandreu

Santandreu Streamlines Operations and Accelerates Growth with Acumatica

Acumatica Cloud ERP solution for Santandreu Acumatica Cloud ERP solution for Santandreu

Company Highlights

Location

Villahermosa, Tabasco, Mexico

Industry

Distribution

Sub-Industry

Building materials, home improvement, and construction supply

Employees

500-1000

Revenue

$10M-$50M

Product

Acumatica Distribution Edition

Applications

Inventory Control, Order Management, Fixed Assets, Multiple Currencies, Intercompany Accounting

70% reduction

in checkout process, from 10 minutes to 3 minutes

20 branches

operating on a single unified system

24,000+ weekly

transactions now managed with real-time data

Challenges

For decades, Santandreu’s rapid growth was constrained by disconnected, manual systems. Customers endured lengthy, multi-step purchasing processes, waiting in three separate lines for each transaction, while staff juggled paper-based inventory and operations with limited visibility. As sales volumes soared, these inefficiencies led to bottlenecks, wasted time, and mounting customer frustration.

"Previously customers had to take a number to be served at a counter. They had to take another number to be served when it was time to pay. Today, customers are no longer willing to do that."

Jorge Manuel Galván, General Manager

Santandreu

ERP Solution

Santandreu implemented Acumatica, replacing custom and manual legacy systems. Acumatica’s cloud-based platform provided real-time inventory visibility across all branches and the distribution center. The flexible licensing model, rather than per-user pricing, democratized access to operational data across the company. Meanwhile, integrated modules for inventory, order management, and accounting unified workflows, enabling cycle counts, multi-warehouse management, and connected point-of-sale.

"Acumatica is very cost-effective. It did not bleed the company in terms of cash flow in initial investments; It allowed us to adapt to a new structure of expenses that involves digitalization."

Braulio Murillo Gutiérrez, Chief Financial Officer

Santandreu

Outcome

With Acumatica in place, Santandreu eliminated its traditional counter model in favor of a self-service approach. Customers now select materials, proceed directly to checkout, and complete purchases in a fraction of the time. Real-time inventory updates prevent stockouts and false promises, while management gains instant visibility into over 24,000 weekly transactions. Shrinkage has been dramatically reduced, and the company is now positioned for continued growth and expansion.

"In the years since Acumatica came in, we have experienced exponential growth, and we expect to keep evolving."

Ángeles Méndez Maldonado, Inventory Manager

Santandreu

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