The BPR - The Business Process Repository

The BPR helped bridge the gap between our SMEs and our technical writers, allow for faster generation of content and the ability for more collaboration between the stakeholders in the process.

Our internal documentation efforts were years behind and we need to catch up both for our software customers, but also for our internal and implementation guides and documentations. This was stifling growth and creating risks for us without the ability to properly skill-up and cross train our team members effectively.

It is much easier to create and use The BPR than to have complicated procedure documents. BPR makes it easy to create and use procedures and by far, the best feature is the ability to save procedures screen by screen.

The ability to record our processes has been incredibly helpful for us in training new employees. BPR shortens the time it takes for someone to get acquainted with new processes and responsibilities. It is great to have the ability for all departments to use the system to create new libraries so that our customer service team, who currently do not use Acumatica, can record their processes and make use of the BPR as well. All of our other users have the ability to use the provided libraries on Acumatica functions and then also record their own.

The BPR has been an absolute godsend for our company! I was promoted to Process Manager last year and was immediately given the daunting task of creating updated training manuals/process guides for all our departments. I spent the better part of two weeks typing training documents, taking reference screenshots, and creating a customized Wiki in our ERP system to house the documentation, and I hadn’t even begun to make a dent in my workload. I decided to have a meeting with our ownership to discuss looking into a way to manage this project better and possibly expedite some of the documentation. We did a bit of browsing on the subject and this is when we came across The BPR. I called, setup a meeting, and after a short presentation I was SOLD. With the BPR I was able to create/update all the training documentation in the span of about 30 days when it would’ve taken 4-5 times as long without The BPR. The documentation is not only incredibly easy to create, but the visual presentation style also makes it super simple for anyone to digest. Overall I would truly give this a 10/10 and recommend to any business!

This tool has been extremely helpful for companies who don't have recorded business processes. We have also used it to build a repository for new hires to find their own answers to basic Acumatica process questions.

The BPR is a great SOP writing tool. I really like the way that it guides the SOP creation process. I think that with other editing tools that I have worked with, the options and features are complex and mostly unnecessary. With The BPR, there are a handful of crucial buttons right at your fingertips in the editor. You have one screenshot for one step and can edit the captions of the screenshot. You go from having to spend hours writing a 10 step SOP to minutes going through the process, making some minor edits and saving your changes for a final SOP that is ready to share. I can't wait to see the time savings pay off in a huge way the more we build our libraries.

There are several things l love about this product:
1) Intuitive
2) Easy to learn & use
3) This product completely transforms your boring static SOP documents into something that your employees (young and old) will actually use.
4) As an Acumatica VAR, it makes creating, storing, and sharing our "how to" processes a piece of cake - our clients love us for it!