2023: A Year of Milestones and Impact for Acumatica

Running a growing mid-size business comes with unique challenges. You need to manage fluctuating costs, stay on top of compliance updates, and scale operations without adding massive administrative overhead.

If Acumatica had a single theme for 2023, it was “Community.” Every update, event, and milestone centered around helping you overcome these daily hurdles. We focused on delivering a cloud-based, mobile-enabled platform that breaks down data silos and supports your scalable growth.

Let’s look back at the major Acumatica 2023 milestones and explore what the future holds for our community.

Building the Future of Business, Together

We believe that great technology should not exist in a vacuum. It needs to solve real-world problems. Innovative cloud ERP software should empower you to navigate unexpected economic shifts and streamline your operations.

We base our product development on your direct feedback. By listening to our community, we develop capabilities that address your most pressing needs. This approach sparked our 2023 Rallying Cry: “Building the Future of Business, Together.”

This shared vision helps us deliver cost-effective solutions that unite our partners, developers, and customers. Thanks to this strong community, we expanded our partner ecosystem and welcomed many new customers in 2023. We also opened new offices in Sri Lanka and Serbia, and prepared for a move to a new Seattle-area office in 2024.

Acumatica’s 2023 in Review

Annual Summit

Acumatica Summit 2023 brought together more than 2,500 customers, partners, and industry experts. The event focused heavily on connection and the endless possibilities of modern business technology.

Attendees enjoyed deep dives into our product portfolio, sneak peeks at upcoming releases, and over 70 breakout sessions. We also celebrated incredible customer success stories. We recognized Avante Health Solutions as our Customer of the Year and LifeSource as our Impact Customer of the Year.

Our event planning team worked hard to make the Summit welcoming and sustainable. The Globee® Business Awards noticed this effort, crowning Acumatica Summit 2023 the “Event of the Year” for achieving an unprecedented sense of community.

Putting Customers First

Since entering the cloud ERP market, Acumatica has stood apart by offering a flexible, intuitive, and highly scalable solution. We give you the tools to unlock data insights and grow on your own terms.

We always put customers at the forefront of our decisions. In 2019, we published the industry’s first-ever Customer Bill of Rights. In 2023, we updated this document to cement our commitment to you. We promise to deliver a value-filled product with powerful support, essential features, and absolutely no hidden costs.

Acumatica Product Releases

Our twice-yearly product updates provide the modern, efficient tools your business needs to thrive. Each release includes thoughtful improvements based directly on your feedback. We aim to help you reduce manual labor, increase process efficiency, and ensure seamless compliance.

Acumatica 2023 R1: Boosting Efficiency

Acumatica 2023 R1 introduced major usability updates to streamline your workflows:

• Side Panel Preview: Increased data visibility without leaving your current screen.
• Hover Feature: Quick access to additional information without interrupting your tasks.
• Optimized Approvals: A streamlined process to manage requests easily.
• Global Access: The ability to retrieve values in any language through OData.
• Smart Automation: Trigger actions automatically through Business Events to save time.

We also added industry-specific features to support distributors, retailers, manufacturers, and service organizations.

Acumatica 2023 R2: Enhancing Integration

Acumatica 2023 R2, focused on intelligent technology and unified data access. Key highlights included:

• • Acumatica Payments: A new tool to enhance cash flow and automate payment processes.
  • Amazon Integration: Seamless connection to Amazon’s Seller Central Marketplace.
  • Shopify Updates: Support for Shopify’s new B2B ecommerce functionalities.
  • Product Configurator: New web endpoints to improve product management.
  • Financial Tools: A new Manage Sales Allocation screen and consolidated account reconciliation.

These updates help eliminate redundant software, lower your total cost of ownership, and support your growth

Awards and Recognition

We designed our cloud-based ERP to help mid-sized businesses succeed in a digital world. We deeply appreciate the recognition our efforts received in 2023 from leading industry organizations and users.

Some of our proudest 2023 accolades include:

• Seattle Business Magazine: named Washington State’s Best Companies to Work for (Seattle Business Magazine, January 2023)
• G2: Earned Spring 2023 awards for Best Usability and Best Relationship among Mid-Market ERP Systems. We also secured Fall 2023 titles as a Momentum Leader and Small-Business Grid Report Leader.
• Software Reviews: Ranked in the top 5 of every ERP mid-market category.
• Nucleus Research: Named a Leader in Usability and Functionality for the SMB ERP Technology Value Matrix.
• MeetGreen: Received a “Visionary” rating for our event sustainability.
• TrustRadius: Awarded Top Rated ERP System and Tech Cares 2023.

Expanding Our Reach

Our growth-friendly licensing and industry-specific modules make Acumatica a leading choice for mid-size companies. To share our message with more businesses, we launched extensive radio and airport advertising campaigns in 2023.

We also expanded our sports sponsorship program. We partnered with outstanding athletes like golfers Jessica Korda and Lilia Vu, along with race car driver Scott McLaughlin. These champions share our commitment to excellence and to fostering a diverse, equitable world.

AcumatiCares: Driving Sustainability

Through our AcumatiCares program, we actively promote sustainability and inclusion. We are passionate about reducing our environmental impact. We offset our operational footprint and ensure our annual Summit remains an environmentally friendly event.

We also strive to create a culture of equality within our industry. The ongoing growth of our Women in Tech (WiT) Community stands as a perfect example of this commitment.

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