Acumatica Integrations: Connecting ERP with Business Apps

Acumatica Integrations: Unifying Your Business Systems

In today’s interconnected business environment, seamless integration between your ERP solution and other mission-critical applications, like e-commerce sites, customer relationship management (CRM) platforms, and other specialized tools, is essential. Acumatica’s robust platform and open application programming interfaces (APIs) allow businesses to smoothly connect third-party software to Acumatica Cloud ERP, linking all processes and data in a single system.

Today, we’ll take a deep dive into these integrations—covering why they matter, how they work, and how they help organizations unify their business operations and maintain a reliable source of data truth.

Why Do ERP Integrations Matter?

As a small or midsized business (SMB), you face enterprise-level complexities as you work to operate effectively in a digital world. One of the most challenging aspects of running your business is fully connecting multiple software platforms, ensuring that your team members have the information they need to successfully fulfill their roles and serve your customers.

Unfortunately, without the right tools, your efforts to unite disparate systems will ultimately result in frustration. It’s almost impossible to become an efficient, lean business without centralizing your data in one solution and integrating that solution seamlessly with your other critical business applications. You’ll find all this in an AI-powered enterprise resource planning (ERP) system, like Acumatica.

Acumatica connects your business end-to-end and harnesses the power of AI, so you can integrate it directly with your existing workflows—gaining intelligent insights, actionable data, and real-time suggestions from powerful tools (e.g., anomaly detection, document recognition, etc.). As a result, you can:

• Automate manual data entry tasks.
• Eliminate data silos.
• Gain visibility into every area of your business.
• Provide accurate information to employees (based on role-based permissions).

Acumatica integrations with other applications also ensure that information flows automatically between every piece of software you use and every department in your organization—improving efficiency, data accuracy, and decision-making.

How Acumatica Supports Integrations

To achieve these robust integration capabilities, how does Acumatica connect with other systems?

The answer lies in Acumatica’s open-platform design. Built on the world’s best cloud and mobile technology, Acumatica provides businesses in every industry with a flexible, scalable solution that allows them to easily configure the system to their unique needs and effortlessly incorporate the tools they use every day.

This unification of software platforms and third-party applications is a result of Acumatica’s rich API features, including OAuth 2.0 for secure integrations, along with a REST API and push notifications. Acumatica REST API examples can be found in Acumatica’s GitHub repository and Acumatica Open University.

Popular Integrations by Category

Customer Relationship Management (CRM)

Customer Relationship Management (CRM) software houses all customer data, from contact information and sales leads to marketing campaigns and service interactions. Acumatica’s CRM software is built directly into its cloud platform and is available with all core ERP applications. This CRM ERP integration provides a 360° view of every customer interaction and helps make the management of the customer journey, from start to finish, a much simpler, more effective task.

But what if you’re already using your own CRM, like Salesforce, and want to keep it? You can connect Salesforce directly to Acumatica through an external integration platform, such as Celigo. Acumatica also delivers the Acumatica for HubSpot Connector, which integrates Acumatica’s unified CRM and ERP solution with HubSpot’s marketing automation solution to support comprehensive campaigns, consolidate marketing activities, optimize sales, increase productivity, and strengthen customer connections.

Ecommerce

For your ecommerce needs, Acumatica not only provides its own Retail Management Software that equips you with the features you need to deliver an exceptional omnichannel experience for your customers, but it also integrates with critical POS systems and web stores, like Amazon, BigCommerce, and Shopify.

Acumatica’s Native Integration with Amazon Marketplace supports both Fulfilled by Amazon (FBA) and Fulfilled by Merchant (FBM) sales, lets you capture Amazon payments with their attendant fees, simplifies your Amazon statement reconciliation, and more. The “more” includes synchronizing orders and invoices, inventory levels, shipment, and tracking from Amazon to Acumatica’s modules (e.g., order management, inventory, financial, CRM, etc.).

Acumatica’s Native Integration with Shopify (Shopify POS and Shopify B2B) allows you to:

• Import Shopify orders (along with orders from other online channels).
• Automate stock allocations.
• Manage order, inventory, financial, and CRM modules.
• Handle the customer lifecycle inside Shopify’s platform with native connectivity to Acumatica apps.

And Acumatica’s Native Integration with BigCommerce connects your BigCommerce website with Acumatica’s financials, inventory, operations, and reporting functionalities, giving you end-to-end visibility, real-time communication, refund and exchange capabilities, and a streamlined buying process.

Finance and Payments

If you’re looking for streamlined, secure, compliant, and cost-effective payment processing for your customers, Acumatica’s integrated Payments Processing Solution is your answer. But Acumatica also offers seamless integrations with other payment applications, such as PayPal and Tipalti.

Automating payments and reconciliation while improving cash flow ensures that you’re saving time by reducing manual labor and staying updated on payment statuses as they happen. It also ensures that your customers have a convenient, fast way to pay you.

Reporting and BI

Smart, strategic business decisions require real-time, accurate data, customized reports, and AI-based analytical capabilities. With ERP Business Intelligence and Analytics in Acumatica, you have everything you need to succeed, and it’s all powered by intelligent tools, like Microsoft Power BI.

Microsoft Power BI takes the raw data from your system, as well as external systems, and helps that data make sense. You’ll spot trends, identify inefficiencies, and evaluate the health of your operation as you work to determine how best to move your business forward.

In addition to Microsoft Power BI, Acumatica also integrates with Dataself Analytics (through connectors, middleware, OData feeds, or pre-built solutions) so that you can visualize and understand your data via charts, graphs, and dashboards. Velixo also connects bi-directionally with Acumatica, so you can leverage Excel for real-time reporting and budgeting, use AI insights to drill down into transactions in Excel and Acumatica, and more.

HR and Payroll

Though Acumatica offers robust payroll management software and other human resource-based features, it also offers specialized HR solutions through seamless integrations with third-party applications. One example is Workforce Go!, a full suite of people-focused human capital management (HCM) tools.

According to Workforce Go!, it “integrates with Acumatica to provide a seamless blend of functionality and convenience that unites your people, business, and operations management into a single solution that grows with you. With a single user interface, you enjoy easy access to accurate, real-time employee data across HR, payroll, and time and attendance.”

Inventory and Manufacturing

With Acumatica’s inventory and manufacturing software, your business has the specific features and capabilities you need to thrive in a competitive marketplace, but if you’re already utilizing another inventory software option, such as Netstock, then there’s no need to stress. Acumatica integrates seamlessly with Netstock (Predictor IA or Predictor IBP) and other inventory management options.

Acumatica also offers eWorkplace Apps’ Quality Management Suite for Acumatica for those who want to extend the system’s manufacturing (and distribution) capabilities even further.

Acumatica Marketplace

Real-World Examples

The Marketplace is filled with pre-built integrations from Acumatica’s independent software vendors. For Acumatica customer DiamondBack Truck Covers, ERP integrations were a huge part of why they ultimately chose Acumatica.

“Of all the ERPs we looked at, Acumatica looked like the integrations were going to be easier,” says Scott Stilson, Manager of Information Systems,

He adds, “The openness of Acumatica makes integrations possible that were completely out of the question before. For example, Acumatica enabled us to build a programmatic bridge between our ecommerce platform that just runs without us having to touch it.”

Acumatica customer IOC Construction has boasted similar integration benefits. Says Joel Sisto, IOC’s Chief Financial Officer, “We integrated early on with a marketing and transactional email third-party program that Acumatica has a native integration with. And that’s been huge. We’ve been using it for a lot of our transactional emails, but we recently started going live with our nurture email campaigns from a digital marketing experience.”

How to Use Acumatica’s REST API for Custom Integrations

Acumatica’s Varthini Bhaskaran, Sr. Technical Account Manager, highlighted Acumatica’s powerful web services framework in a recent article to show how Acumatica’s REST API works for custom integrations.

She notes that by using the REST API, users can “retrieve, create and update records in the ERP and also execute actions on the screens through the API. In addition to this, files and images can be attached to records through API. To achieve this, Acumatica has pre-built default endpoints and also allows extending/adding to the default endpoint, any custom fields or new entities. Lastly, the data can be filtered, retrieved in batches or even a single record can be pulled.”

Varthini also explains that Acumatica’s push notifications allow external apps to track data changes in Acumatica and to implement “real-time synchronization of changes in the data in Acumatica ERP with the data in an external system.”

Conclusion: Acumatica Integrations Unify and Strengthen Your Business

Acumatica’s API integrations through our open, future-ready architecture provide you and SMBs operating in every industry with a golden opportunity to extend Acumatica’s already comprehensive, AI-infused capabilities. If you’re curious about how Acumatica can help unite your vital applications and multiple software platforms under one umbrella while igniting incredible growth, we encourage you to explore Acumatica integrations, connect with integration partners, and contact our team with any questions.

Acumatica Integrations FAQs

What is an ERP integration?

An ERP integration connects your ERP system with other software tools to streamline data flow and automate business processes.

Does Acumatica support third-party integrations?

Yes, Acumatica supports a wide range of third-party integrations through its open API framework and Marketplace.

How does Acumatica integrate with Shopify?

Acumatica offers native and partner-built connectors for Shopify, enabling real-time sync of orders, inventory, and customer data.

Can I integrate Acumatica with my CRM system?

Yes, Acumatica integrates with popular CRM systems like Salesforce and HubSpot, allowing seamless data sharing between sales and operations.

What APIs does Acumatica use for integration?

Acumatica supports REST and SOAP APIs, along with OAuth 2.0 authentication and push notifications for real-time updates.

Are there pre-built Acumatica integrations available?

Yes, many pre-built integrations are available through the Acumatica Marketplace, covering ecommerce, finance, BI, and more.

What are Acumatica integration partners?

Integration partners are third-party vendors or developers who build and support connectors between Acumatica and other platforms.