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Acumatica for WorkWave Route Optimization Native Connector

Maximize service technician resources with optimized route schedules for service appointments considering travel and lunch breaks.

Maximize Appointments with Intelligent Route Optimization

Acumatica for WorkWave Route Optimization Native Connector is easy to configure. Optimize schedules for individual service technicians, groups of technicians, or all technicians with a simple mouse-click and user-defined lunch break times. Optimization algorithms give priority to confirmed appointments. Unconfirmed appointments are scheduled against available service resources based on their availability, scheduled workload, and geographic location.

Key Benefits of Route Optimization Software

  • Optimize Resources

    Route optimization reorganizes appointments and adjusts start and end times for the best possible schedule based on travel times, locations, and resource availability.

  • Save Time

    Eliminate manual scheduling with advanced algorithms to optimize service appointment schedules.

  • Boost Profits

    Get more from valuable service resources with optimized schedules and reduce wear-and-tear on fleet assets by minimizing drive time.

Important Features of Route Optimization

Schedule by Technician

Optimize route schedules for a single technician, a group of selected technicians, or all technicians. Appointments may be reorganized and start and end times adjusted for optimal scheduling.

Travel Times

Route optimization considers travel times from the service technician’s home office based on their associated branch location to the first job site location and travel time to the following assigned service appointment location.

Break Times

Set the maximum time permitted for lunch breaks and a timeframe for allowable lunch breaks during the day to ensure optimal resource scheduling.

Appointment Prioritization

The route optimization algorithm prioritizes confirmed appointments before unconfirmed appointments.

Resource Assignment

Unconfirmed appointments are scheduled against available service technicians based on availability, scheduled workload, and geographic location.

Notifications

Notifications are provided to users when appointments cannot be optimized or when addresses for service appointments cannot be validated.

Employee Calendars

Route optimization considers defined employee work schedules.

Simple Configuration

Configure route optimization on a single screen in minutes.

Skill-Based Scheduling

Schedule service technicians based on employee skills and required skills for service tasks.

See what Acumatica customers are saying

"We decided to go with Acumatica because we liked its licensing model, it was cloud-based, offered a wide variety of third-party add-ons, and also came with the ability to personalize it to the way we operate the business both now and into the future."
Martin Galstyan, Controller and Acting Chief Financial Officer
ToughBuilt
"Acumatica Construction Edition had everything we were looking for. We are different from a regular construction contractor and liked that we could add our own specialty fields and customize it to the way we do business."
Sean Barnett, Chief Financial Officer
Spohn Associates

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