AcumatiCaresMaximize service technician resources with optimized route schedules for service appointments considering travel and lunch breaks.
Product
Acumatica for WorkWave Route Optimization Native Connector
Maximize Appointments with Intelligent Route Optimization
Acumatica for WorkWave Route Optimization Native Connector is easy to configure. Optimize schedules for individual service technicians, groups of technicians, or all technicians with a simple mouse-click and user-defined lunch break times. Optimization algorithms give priority to confirmed appointments. Unconfirmed appointments are scheduled against available service resources based on their availability, scheduled workload, and geographic location.
Key Benefits of Route Optimization Software
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Optimize Resources
Route optimization reorganizes appointments and adjusts start and end times for the best possible schedule based on travel times, locations, and resource availability.
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Save Time
Eliminate manual scheduling with advanced algorithms to optimize service appointment schedules.
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Boost Profits
Get more from valuable service resources with optimized schedules and reduce wear-and-tear on fleet assets by minimizing drive time.
Important Features of Route Optimization
Schedule by Technician
Optimize route schedules for a single technician, a group of selected technicians, or all technicians. Appointments may be reorganized and start and end times adjusted for optimal scheduling.
Travel Times
Route optimization considers travel times from the service technician’s home office based on their associated branch location to the first job site location and travel time to the following assigned service appointment location.
Break Times
Set the maximum time permitted for lunch breaks and a timeframe for allowable lunch breaks during the day to ensure optimal resource scheduling.
Appointment Prioritization
The route optimization algorithm prioritizes confirmed appointments before unconfirmed appointments.
Resource Assignment
Unconfirmed appointments are scheduled against available service technicians based on availability, scheduled workload, and geographic location.
Notifications
Notifications are provided to users when appointments cannot be optimized or when addresses for service appointments cannot be validated.
Employee Calendars
Route optimization considers defined employee work schedules.
Simple Configuration
Configure route optimization on a single screen in minutes.
Skill-Based Scheduling
Schedule service technicians based on employee skills and required skills for service tasks.
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